Bicom Systems SIP Monitoring (sipMON) vs Telchemy SQmediator
Bicom Systems SIP Monitoring (sipMON)
pop.bicomsystems.com
Telchemy SQmediator
telchemy.comSide by side
| Figure | Bicom Systems SIP Monitoring (sipMON) | Telchemy SQmediator |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| Linux | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · VoIP Monitoring Software | 7.5 (#13) | 7.7 (#10) |
| Alerts | It provides a configurable alert system for rapid response to call quality issues. | Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps. |
| Headquarters | The about page lists several offices rather than identifying one headquarters; its USA office address is 2719 Hollywood Blvd B-128, Hollywood, Florida 33020-4821. | Alpharetta, Georgia, USA |
| Purpose | sipMON is a network packet sniffer for SIP and RTP VoIP, designed to work with Bicom Systems PBXware. | SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time. |
| Scale | The product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls. | Its multitenant architecture can manage thousands of customers and sites and millions of end users from one application and database. |
| Support | Bicom Systems directs customers to documentation, downloads, demo systems, and account-based support engineers. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
Plans
Bicom Systems SIP Monitoring (sipMON)
No plans published.
Telchemy SQmediator
- Business EditionPriced on request
- Enterprise EditionPriced on request
- Service Provider EditionPriced on request
- Small Business EditionPriced on request
- Small Service Provider EditionPriced on request
In their own words
Bicom Systems SIP Monitoring (sipMON)
Bicom Systems SIP Monitoring (sipMON) is a Linux, self-hosted tool for ITSPs and PBXware environments. It captures SIP signaling and RTP traffic, tracks calls, and stores call-detail records in an ODBC-supporting database. Quality analysis covers jitter, delay variation, packet loss, and MOS-based call-quality prediction. Configurable alerts can flag problems for response. SIP and RTP packets can be saved as individual PCAP files for analysis or export. sipMON can record calls, decode speech, play it in its interface, or save audio as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. CDR details may include duration, codec, caller information, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and download commands for WAV or PCAP files. The maker describes its C++ program as handling thousands of simultaneous calls. Ongoing-call monitoring is beta and requires the latest sipMON with TCP manager access enabled. Pricing is on request.
Telchemy SQmediator
Telchemy SQmediator monitors and troubleshoots real-time performance for VoIP, video, and data services. It combines passive quality monitoring with active tests, reporting MOS experience scores, QoS metrics, and diagnostics for voice, audio, and video sessions. Listed meeting services include Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex; the system can analyze encrypted audio and video streams without decrypting them. Linux, Windows, and Android test agents can simulate calls and test web, email, DNS, DHCP, and SIP services. Dashboards, email alerts, and SNMP traps can flag configured threshold breaches. The multitenant system is designed to manage thousands of customers and sites and millions of end users. It runs on Linux server hardware or virtual machines, on premises, in the cloud, or in data centers. An Oracle or PostgreSQL database is required, and customers set it up themselves using Telchemy's scripts and instructions. Pricing is available on request. Licensing depends on modules, and combining passive monitoring with active testing costs extra.