BigTime vs Syncro Remote Access
BigTime
bigtime.netSyncro Remote Access
syncrosecure.comSide by side
| Figure | BigTime | Syncro Remote Access |
|---|---|---|
| Price from | $20/mo | $129/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Professional Services Automation Software | 7.9 (#9) | 7.9 (#10) |
| Founded | 2002 | 2011 |
| Headquarters | Chicago, Illinois, United States | Tampa, Florida, United States |
| Integrations | The integrations page lists QuickBooks, Sage Intacct, Lacerte, Salesforce, and HubSpot, among other tools. | Syncro says it offers 50+ integrations and lists products for remote access, documentation, communication, security, and other functions. |
| Support | BigTime provides product knowledge bases, release notes, and recorded webinars, and its help center lists live chat hours as 8:30–5:30 CT Monday through Friday. | The pricing page lists 24/5 live support from a technician, Monday through Friday. |
Plans
BigTime
- Essentials$20 a month
- AdvancedPriced on request
- EnterprisePriced on request
- PremierPriced on request
Syncro Remote Access
- Core Plan$129 a month
- Team Plan$179 a month
- Enterprise / CustomPriced on request
In their own words
BigTime
BigTime is professional services automation software for managing projects, time, expenses, billing, and invoicing. Every plan includes time tracking, invoicing, expense management, and payments through BigTime Delivery. Project portfolio management is included, and Resource Management provides AI-powered staffing recommendations. BigTime Quotes creates quotes and statements of work and can turn approved quotes into live projects. Listed integrations include QuickBooks, Sage Intacct, Lacerte, Salesforce, and HubSpot; several additional accounting connections are reserved for BigTime Enterprise PSA. An API is available, with access and features varying by subscription level. SSO and MFA support includes Intuit, Google, Okta, Microsoft Entra ID, and OneLogin. iOS and Android apps handle time and expense tracking, but offline mode is Android-only. BigTime serves professional services firms such as accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law. Essentials costs $20 per user/month; other listed plans require a demo or expert discussion.
Syncro Remote Access
Syncro Remote Access lets IT teams connect to and control managed devices for support and troubleshooting. Technicians can open a session from a support ticket or device view, and reach an endpoint over the internet without a VPN. The remote desktop feature accesses managed Windows and Mac endpoints; sessions support multi-monitor viewing, secure file transfer, and remote command prompt and registry tools. Sessions can require end-user permission or run unattended for server maintenance, and Syncro says each session is automatically logged. Splashtop remote access is included with a Syncro subscription. Syncro describes sessions as encrypted and its platform as SOC 2 Type II certified. Its cloud platform is intended for MSPs and internal IT departments, and the mobile app supports remote access on iOS and Android. Syncro lists more than 50 integrations. Pricing starts at $129/user/mo billed annually for the Core Plan, with unlimited endpoints; a 14-day trial does not require a credit card. There is no free plan. Syncro was founded in 2011 and is headquartered in Tampa, Florida.