BiteBerry DMS vs Kappino

BiteBerry DMS coordinates restaurant delivery by syncing kitchens with couriers, supporting in-house and external fleets, and automating dispatch. Its kitchen app allows customizable preparation steps, receipt and label printing, and order sorting by priority, courier, tag, or station. The included Driver app lets couriers confirm orders ready for pickup, navigate routes, and manage multi-point pickups and multi-drop deliveries. Dispatchers can assign and dispatch orders in two clicks. Route calculations use real-time traffic, order priority, and distance, with routes adjusting dynamically and urgent orders prioritized automatically. Customers can follow deliveries in real time through a tracker customized with a restaurant’s logo and colors, and chat with couriers. Analytics report delivery times, success rates, order volumes, and driver efficiency in real time. Listed integrations include delivery services such as Uber Eats, Deliveroo, Wolt, Just Eat, Foodora, and Bolt, as well as POS and integration platforms. Its public API covers menus, orders, hours, and health, with two-way webhooks. BiteBerry is based in Žilina, Slovakia. Delivery Management starts at €75/mo per location; no free plan is listed, but a free trial is available.

Kappino is a restaurant management platform connecting point of sale, ordering, kitchen operations, inventory, staff, delivery, reporting, and multiple branches. Its POS handles dine-in, takeaway, and delivery orders, linking checkout with kitchen operations, stock, and reports. A kitchen display system sends orders to kitchen displays and tracks progress through preparation, ready, service, or delivery. Inventory tools track stock and ingredient use, flag low stock, and use AI to support planning and purchasing. The platform also offers a driver app, live delivery tracking, and route optimization, while dispatch automation is manual. Starter is for one location and includes three staff accounts; Growth and Professional support up to three branches. Growth includes AI inventory management and an AI staff shift planner; Professional adds AI sales forecasting, smart item pricing, WordPress and Shopify website integration, and a developer API. Apps are available for Android and iOS, with desktop access for Windows and macOS and web access. Prices start at €99 per month. The company says its core platform and data are hosted in Switzerland and that traffic uses HTTPS/TLS.