Bitrix24 CRM vs Connecteam
Bitrix24 CRM
bitrix24.com
Connecteam
connecteam.comSide by side
| Figure | Bitrix24 CRM | Connecteam |
|---|---|---|
| Price from | $69/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 21 |
| Spec score · Unified Workspaces Software | 9.4 (#1) | 9.2 (#2) |
| Founded | 2012 | Connecteam's newsroom says it was founded in 2016 by Amir Nehemia, Daniel Nuriel and Yonatan Nuriel. |
| Free plan | Yes | Yes |
| Headquarters | Alexandria, Virginia, USA | Israel |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Named integrations include Gusto, Zapier, Lightspeed, ADP, Wix Bookings, PrismHR, Shopify POS, Clover and MYOB. |
| Limit: learning curve | Independent reviews describe the extensive functionality as overwhelming, with a steep learning curve and cluttered navigation. | Reviewers mention hidden functions, setup customization effort and interfaces that can feel complex. |
| Product | Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools. | Connecteam is a workforce management app for deskless employees, combining communications, day-to-day operations, and training. |
| Rating on Apple App Store | 4.4 out of 5 from 1.2K ratings. | 4.9 out of 5 from 59,000 ratings |
| Rating on Capterra | 4.2 out of 5 from 1,006 reviews. | 4.6 out of 5 from 5,318 reviews |
| Rating on G2 | 4.1 out of 5 from 614 reviews. | 4.6 out of 5 from 3,506 reviews |
| Rating on GetApp | 4.2 out of 5 from 1,005 reviews. | 4.6 out of 5 from 5,311 reviews |
| Rating on Google Play | 4.3 out of 5 from 60.1K reviews. | 4.8 out of 5 from 28,900 reviews |
| Rating on Trustpilot | 1.9 out of 5 from 112 reviews. | 4.7 out of 5 from 1,908 reviews |
| Rating on TrustRadius | 6.7 out of 10 from 109 reviews and ratings. | 9.4 out of 10 from 17 reviews |
| Security | Bitrix24 says data transfers use TLS encryption and that it provides protections intended to help customers operate in compliance with HIPAA, GDPR, and other frameworks. | Connecteam says it complies with GDPR, ISO/IEC 27001, SOC 2, and CCPA. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
Connecteam
- LimitedFree
- Basic$35 a month
- Basic$348 a year
- Advanced$59 a month
- Advanced$588 a year
- Expert$119 a month
- Expert$1,188 a year
- EnterprisePrice not published
- EnterprisePriced on request
- Communications Basic$29 a month
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.
Connecteam
Connecteam is a workforce management app for deskless employees, combining communications, daily operations and training. Its Operations Hub includes a time clock, job scheduling, forms and quick tasks. The Communications Hub brings together chat, updates, a directory, surveys, events, a knowledge base and help desk tools. The HR & Skills Hub covers time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding and an org chart. It runs on Android, iOS and the web, and is optimized for smartphones and desktop computers. Supported mobile versions are Android 6.0 or later and iOS 15.5 or later; the app requires an internet connection and cannot currently be used offline. Listed integrations include ADP Workforce Now, Gusto, QuickBooks Online, Xero, Bamboo HR, Lightspeed Restaurant K series, Square and Wix. Businesses with fewer than 10 employees can use the free Small Business Plan. Basic hub plans start at $29 a month billed yearly for the first 30 users, and a 14-day trial is offered without a credit card.