Connecteam
connecteam.com
What it is
Connecteam is a workforce management app for deskless employees, combining communications, daily operations and training. Its Operations Hub includes a time clock, job scheduling, forms and quick tasks. The Communications Hub brings together chat, updates, a directory, surveys, events, a knowledge base and help desk tools. The HR & Skills Hub covers time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding and an org chart. It runs on Android, iOS and the web, and is optimized for smartphones and desktop computers. Supported mobile versions are Android 6.0 or later and iOS 15.5 or later; the app requires an internet connection and cannot currently be used offline. Listed integrations include ADP Workforce Now, Gusto, QuickBooks Online, Xero, Bamboo HR, Lightspeed Restaurant K series, Square and Wix. Businesses with fewer than 10 employees can use the free Small Business Plan. Basic hub plans start at $29 a month billed yearly for the first 30 users, and a 14-day trial is offered without a credit card.
Spec sheet
- What it does
- Connecteam combines scheduling, time tracking, communications and HR tools for deskless employees in one app.Read 14 Oct 2026 · connecteam.com
- Product
- Connecteam is a workforce management app for deskless employees, combining communications, day-to-day operations, and training.Read 28 Sep 2026 · connecteam.com
- Free plan
- YesRead 21 Sep 2026 · help.connecteam.com
- Integrations
- Named integrations include Gusto, Zapier, Lightspeed, ADP, Wix Bookings, PrismHR, Shopify POS, Clover and MYOB.Read 14 Oct 2026 · connecteam.com
- Mobile apps
- YesRead 21 Sep 2026 · help.connecteam.com
- Security
- Connecteam says it complies with GDPR, ISO/IEC 27001, SOC 2, and CCPA.Read 28 Sep 2026 · connecteam.com
- Headquarters
- IsraelRead 23 Sep 2026 · connecteam.com
- Founded
- Connecteam's newsroom says it was founded in 2016 by Amir Nehemia, Daniel Nuriel and Yonatan Nuriel.Read 14 Oct 2026 · connecteam.com
- Company
- Connecteam's newsroom says it was founded in 2016; its privacy policy says it is headquartered in Israel.Read 28 Sep 2026 · connecteam.com
- API availability
- API access requires an Expert plan or higher and is restricted to hubs covered by eligible subscriptions.Read 14 Oct 2026 · developer.connecteam.com
- API documentation
- Developer documentation provides endpoint schemas, tutorials, changelog material, discussion support, pagination, rate-limit and beta-endpoint guidance.Read 14 Oct 2026 · developer.connecteam.com
- API scope
- The API exposes account, users, attachments, publishers, jobs, scheduling, time clock, tasks, chat and time-off endpoints, while courses and documents are listed as coming soon.Read 14 Oct 2026 · developer.connecteam.com
- Communications
- The Communications Hub includes chat, updates, directory, surveys, events, a knowledge base, and help desk.Read 28 Sep 2026 · connecteam.com
- Communications features
- The Communications hub includes chat, updates, directory, surveys, events, knowledge base and help desk.Read 14 Oct 2026 · connecteam.com
- Company headquarters and size
- LinkedIn lists New York, New York headquarters and 201–500 employees.Read 14 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase identifies the legal entity as Connecteam, Inc.Read 14 Oct 2026 · crunchbase.com
- Data centers
- Connecteam says its data centers are in Germany (AWS) and the Netherlands (MS Azure).Read 28 Sep 2026 · help.connecteam.com
- Developer connections
- Connecteam describes API keys, Zapier API-key authentication, webhooks, and OAuth 2.0 for integrations and data transfer.Read 28 Sep 2026 · help.connecteam.com
- Device requirements
- The regular app supports Android 6.0 or later and iOS 15.5 or later; tablets can install it but are not optimized, while kiosk mode targets tablets.Read 14 Oct 2026 · help.connecteam.com
- Documentation and support
- The help center offers feature articles, videos, webinars, a community, certified-pro assistance and developer documentation.Read 14 Oct 2026 · connecteam.com
- Free plan and trial
- The pricing page says businesses with fewer than 10 employees can use the free Small Business Plan and offers a 14-day free trial without a credit card.Read 28 Sep 2026 · connecteam.com
- Funding news
- A March 2, 2022 announcement reported a $120 million Series C led by Stripes and Insight Partners, bringing reported total funding to $160 million.Read 14 Oct 2026 · trainingindustry.com
- HR and skills
- The HR & Skills Hub includes time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding, and an org chart.Read 28 Sep 2026 · connecteam.com
- HR features
- The HR & Skills hub includes time off, courses, quizzes, documents, recognition, rewards, celebrations, hiring, onboarding and an org chart.Read 14 Oct 2026 · connecteam.com
- Licence
- Connecteam's terms restrict API use to authorized internal interoperability and prohibit modification, redistribution and reverse engineering, indicating proprietary software.Read 14 Oct 2026 · knowledge-base.connecteam.com
- Limit: device experience
- App-store reviewers report clock-in loading failures, battery drain and Mac or iPad layouts that are poorly optimized.Read 14 Oct 2026 · apps.apple.com
- Limit: learning curve
- Reviewers mention hidden functions, setup customization effort and interfaces that can feel complex.Read 14 Oct 2026 · g2.com
- Limit: pricing and billing
- Independent and app-store reviews include complaints about confusing price presentation, unexpected charges and costs rising as teams grow.Read 14 Oct 2026 · getapp.com
- Limit: reliability
- Reviews report occasional outages, lag, slow loading, crashes and notification problems.Read 14 Oct 2026 · getapp.com
- Offline limitation
- The app requires an internet connection and cannot operate offline.Read 14 Oct 2026 · help.connecteam.com
- Offline use
- Connecteam says the app cannot currently be used offline and requires an internet connection.Read 28 Sep 2026 · help.connecteam.com
- Operations
- The Operations Hub includes tools such as a time clock, job scheduling, forms, and quick tasks.Read 28 Sep 2026 · connecteam.com
- Operations features
- The Operations hub provides time clocks, job scheduling, forms and quick tasks.Read 14 Oct 2026 · connecteam.com
- Praise: accountability
- Reviewers highlight GPS or geofenced time clocks, payroll reporting and scheduling as improving accountability and punctuality.Read 14 Oct 2026 · softwareadvice.com
- Praise: all-in-one workflow
- Reviewers repeatedly praise having scheduling, time tracking, communication, forms and operations tools in one service.Read 14 Oct 2026 · g2.com
- Praise: usability and support
- Independent reviewers commonly describe the mobile and web interfaces as easy to use and support as responsive.Read 14 Oct 2026 · trustpilot.com
- Rating on Apple App Store
- 4.9 out of 5 from 59,000 ratingsRead 14 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 5,318 reviewsRead 14 Oct 2026 · capterra.com
- Rating on G2
- 4.6 out of 5 from 3,506 reviewsRead 14 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.4 out of 5 from 142 ratingsRead 14 Oct 2026 · gartner.com
- Rating on GetApp
- 4.6 out of 5 from 5,311 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Google Play
- 4.8 out of 5 from 28,900 reviewsRead 14 Oct 2026 · play.google.com
- Rating on Trustpilot
- 4.7 out of 5 from 1,908 reviewsRead 14 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 9.4 out of 10 from 17 reviewsRead 14 Oct 2026 · trustradius.com
- SDK status
- The API reference sandbox suggests a third-party package and Connecteam does not provide an official SDK.Read 14 Oct 2026 · developer.connecteam.com
- Security certifications
- Connecteam displays SOC 2 Type 2, ISO/IEC 27001, GDPR and CCPA compliance badges.Read 14 Oct 2026 · connecteam.com
- Supported devices
- The app is optimized for smartphones and desktop computers and supports Android 6.0 or later and iOS 15.5 or later.Read 28 Sep 2026 · help.connecteam.com
- Webhook capability
- Webhooks can deliver real-time events for time activity, forms, users, scheduling, tasks and chat, with retries and HTTPS endpoint requirements.Read 14 Oct 2026 · developer.connecteam.com
Plans and prices
Strong points and limits
Strong points
- Combines operations, communications and HR tools.
- Offers scheduling, time off and courses.
- Lists integrations including QuickBooks Online and Xero.
- Free Small Business Plan for fewer than 10 employees.
Limits
- Requires an internet connection; no offline use.
- Android 6.0 or later and iOS 15.5 or later required.
Who it suits
Connecteam suits businesses coordinating deskless employees across operations, communications and training. It may also suit smaller businesses seeking the free Small Business Plan.
Connecteam in depth
Read the full write-up
Overview
Connecteam is a workforce management app for deskless teams, combining operations, employee communications and training. It suits employers who want scheduling and day-to-day coordination alongside HR tools, not just a rota. Its breadth is useful, but the internet-only requirement rules it out for teams that need offline access.
Key features
Operations and scheduling
The Operations Hub brings together a time clock, job scheduling, forms and quick tasks. Scheduling includes auto-scheduling, availability collection, time-off management, open shifts and shift swaps, giving managers several parts of coverage planning in one place. This is a stronger fit for teams coordinating changing shifts than for businesses seeking only a basic clock-in tool.
Communications and HR
The Communications Hub combines chat and updates with a directory, surveys, events, a knowledge base and a help desk. The HR & Skills Hub adds time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding and an org chart. Together, these tools make Connecteam relevant to employers seeking staff communication and employee development as well as scheduling; teams that only need a shift planner may find the wider scope unnecessary.
Integrations and security
Connecteam lists integrations including ADP Workforce Now, Gusto, QuickBooks Online, Xero, Bamboo HR, Lightspeed Restaurant K series, Square and Wix. API keys, Zapier API-key authentication, webhooks and OAuth 2.0 provide routes for data transfer. Connecteam says it complies with GDPR, ISO/IEC 27001, SOC 2 and CCPA, and places its data centers in Germany (AWS) and the Netherlands (MS Azure).
Pricing
The free Small Business Plan is for businesses with fewer than 10 employees. A 14-day free trial is offered without a credit card. These make it possible for a small team to start without a paid commitment, but the free plan's employee threshold is restrictive for larger organizations.
Hub Basic plans are each $29/mo, billed yearly, for the first 30 users. Operations Hub Basic charges $0.8/month for each additional user; HR & Skills Hub Basic and Communications Hub Basic each charge $0.5/month for each additional user. These entry plans suit teams that need one hub at a time, but employers adding users should account for the per-user charge and annual billing.
Other listed plans are Basic at $35 a month, Advanced at $59 a month and Expert at $119 a month, each for the first 30 users with 30 users included. Limited is free with limited feature access. Enterprise has custom pricing and includes single sign-on and increased API rate limits. The plan distinctions beyond those stated are not enough to make a feature-by-feature choice; teams needing single sign-on or higher API rate limits have a clear reason to consider Enterprise.
Platforms
Connecteam supports Android, iOS, web and API, with mobile apps and optimization for smartphones and desktop computers. Android requires version 6.0 or later; iOS requires 15.5 or later. The app requires an internet connection and cannot currently be used offline, a material limitation for staff working where connectivity is unreliable.
Who it's for
Connecteam is best suited to deskless employers who want scheduling, operational tasks, staff communications and HR or training tools grouped together. It is less suitable for teams with fewer than reliable internet access or those that need only a narrow scheduling function.
Pros and cons
Pro: Scheduling covers availability, time off, open shifts, shift swaps and auto-scheduling, supporting more than basic rota creation.
Pro: Three hubs combine operations with communication and HR tools, which can reduce the need to separate those workflows across products.
Pro: Listed integrations and API connection options support data transfer with business systems.
Con: Offline use is not supported, so reliable internet access is essential.
Con: The free Small Business Plan is limited to businesses with fewer than 10 employees, while Hub Basic's $29/mo price is billed yearly and additional-user charges apply after 30 users.
Alternatives
For a free scheduling option capped at 30 users, Sling includes shift scheduling, time-off requests, available shifts and messaging; it is a practical alternative for teams that do not need Connecteam's broader hubs. TNC Track offers five free seats, with $5/seat after that, and Team & Attendance free forever, making it worth considering when those modules and a seat-based free tier are the priority. ShiftCal has a free plan for five people at one site, while its Pro plan is €299 a month, billed monthly; it may suit a small single-site team comparing a free starting tier.
Rosie offers a free plan for up to 15 people at one site, including rosters, shift templates and auto-fill, so it is a more focused option for small scheduling teams. Shifton has a free forever plan for up to 10 team members, with scheduling, a calendar and a time clock, another option for a small team prioritizing those functions. Homebase offers task and tip manager add-ons for $13.00 and $25.00 per month respectively, worth comparing when those specific tools are the need. Cicini is a web-based alternative. Emplora offers a free plan for one location and up to 15 employees, with schedules, shifts and team management, which may appeal to a small single-location operation.
Readers comparing category-specific options can also browse Employee Scheduling Software, Time and Attendance Software, Attendance Tracking Software, Employee Directory Software and Gym Staff Scheduling Software.
Verdict
Choose Connecteam if your deskless workforce needs scheduling, operations, communication and HR tools in one app, and can work online. Look elsewhere if offline access is essential, or if your team needs only a simple scheduler and would not use the additional hubs.
Verdict
The three hubs bring workforce tasks and employee communications together, with integrations and API options for data transfer. Check device requirements and the online-only limitation before choosing it.
Where Specifiction places it
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