Bitrix24 CRM vs Nimble
Bitrix24 CRM
bitrix24.comNimble
nimble.comSide by side
| Figure | Bitrix24 CRM | Nimble |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 8 |
| Spec score · Professional Services CRM Software | 9.4 (#1) | 8.7 (#12) |
| Spec score · Mac CRM | 9.4 (#1) | 8.8 (#11) |
| Spec score · Sales Automation | 9.5 (#1) | 8.9 (#8) |
| Spec score · Sales CRM Software | 9.5 (#1) | 8.9 (#9) |
| Spec score · Google Workspace for Sales Software | 9.4 (#1) | 8.8 (#6) |
| Spec score · Sales Force Automation Software | 9.4 (#2) | 8.8 (#12) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#2) | 8.8 (#10) |
| Spec score · CRM for small business | 9.4 (#2) | 8.6 (#16) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#2) | 8.9 (#7) |
| Spec score · Small Business CRM | 9.4 (#3) | 8.7 (#13) |
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Company headquarters | LinkedIn lists Bitrix24 headquarters at 700 N. Fairfax Street, Alexandria, Virginia, United States. | Nimble lists Santa Monica, California as its headquarters. |
| Founded | 2012 | 2010 |
| Free plan | Yes | No |
| Headquarters | Alexandria, Virginia, USA | Santa Monica, California |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | The marketplace includes integrations such as Google Workspace, Microsoft 365, Mailchimp, Zapier, HubSpot, QuickBooks and Slack, with more than 120 prebuilt options reported by TechRadar. |
| License | The on-premise EULA defines Bitrix24 as proprietary intellectual property owned by Alaio and its licensors, although licensed customers receive source code. | Nimble CRM is proprietary SaaS; its terms prohibit copying, sublicensing, modifying, reverse engineering or commercially exploiting the service. |
| Limit: mobile app | TrustRadius reviewers report that the mobile version has many limitations and lacks some features available elsewhere. | TrustRadius reviewers describe the mobile application as weaker than expected and recommend improving it. |
| Rating on Apple App Store | 4.4 out of 5 from 1.2K ratings. | 4.5 out of 5 from 620 ratings |
| Rating on Capterra | 4.2 out of 5 from 1,006 reviews. | 4.4 out of 5 from 1,868 reviews |
| Rating on G2 | 4.1 out of 5 from 614 reviews. | 4.5 out of 5 from 1,114 reviews |
| Rating on GetApp | 4.2 out of 5 from 1,005 reviews. | 4.4 out of 5 from 1,868 reviews |
| Rating on Google Play | 4.3 out of 5 from 60.1K reviews. | 3.2 out of 5 from 178 reviews |
| Rating on Trustpilot | 1.9 out of 5 from 112 reviews. | 3.8 out of 5 from 2 reviews |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
Nimble
- BusinessPrice not published
- Additional contacts$10 a month
- Additional storage$10 a month
- Data-enrichment credits$10 a month
- Web chat and web forms$12 a month
- AI Email Marketing add-on$15 a month
- Business (annual billing)$24.90 a month
- Business (monthly billing)$29.90 a month
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.