Bitrix24 CRM vs Repfabric
Bitrix24 CRM
bitrix24.com
Repfabric
repfabric.comSide by side
| Figure | Bitrix24 CRM | Repfabric |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Manufacturing CRM Software | 9.5 (#1) | 8.0 (#19) |
| Founded | 2012 | 2013 |
| Headquarters | Alexandria, Virginia, USA | Tampa, Florida, United States |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Officially listed connections include Salesforce, SugarCRM, Microsoft Dynamics, Zoho CRM, Autoklose, Mailchimp, ZoomInfo, Constant Contact, ISQuote, AutoQuotes, ATS AutoQuote, Oasis, NetSuite, Fishbowl and Orbweaver. |
| Rating on Apple App Store | 4.4 out of 5 from 1.2K ratings. | 3.9 out of 5 from 24 ratings |
| Rating on Capterra | 4.2 out of 5 from 1,006 reviews. | 4.8 out of 5 from 44 reviews |
| Rating on G2 | 4.1 out of 5 from 614 reviews. | 4.8 out of 5 from 4 reviews |
| Rating on GetApp | 4.2 out of 5 from 1,005 reviews. | 4.8 out of 5 from 44 reviews |
| Security | Bitrix24 says data transfers use TLS encryption and that it provides protections intended to help customers operate in compliance with HIPAA, GDPR, and other frameworks. | CRMSync uses API access, HTTPS encryption tunnels, Salesforce tokening, annual penetration testing, and NIST-compliant data-removal protocols. |
| Support | Bitrix24 offers a helpdesk, support contact option, webinars, how-to videos, and courses; the company page reports around 75,000 support chats and tickets each month. | Customers can contact Repfabric at 844-737-7253 or via [email protected] and [email protected]. |
| System requirements | Self-hosted deployment requires Apache 2.4 or nginx 1.16, PHP 8.2 or newer, MySQL 8.x, at least 10 GB disk space and 1 GB RAM. | A web browser and mobile phone are required; Outlook connectors need an Exchange mailbox and Microsoft Store access, while Gmail requires the Chrome extension. |
| What it does | Bitrix24 is an online workspace combining CRM, project management, collaboration, communications and workflow automation. | Repfabric is an AI-oriented CRM and sales-data platform for manufacturers’ representatives, manufacturers, distributors and wholesalers. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.
Repfabric
Repfabric is a cloud platform combining CRM, sales reporting, and commission tracking for manufacturers, sales representatives, and distributors. It is built for multi-line selling and keeps quotes, purchase orders, invoices, payments, and commissions in one system. Outlook and Gmail integrations can create or update opportunities, synchronize contacts and calendars, and track email threads. The mobile app supports voice-to-text call notes, sales trends, nearby-client discovery, and sending pitches and specifications. It records mileage, receipt photos, and customer or project expenses, then creates expense reports. Repfabric imports manufacturer sales and commission statements, reconciles invoices and commissions, and handles commission splits and compensation plans. Reports cover activity, funnels, commissions, cash flow, customer comparisons, product gaps, backlog, and roll-ups. CRM, marketing, quoting, and back-office integrations are listed. Pricing is available on request based on estimated users.