BizPlus IVR vs Voicent
BizPlus IVR
landmarksol.comVoicent
voicent.comSide by side
| Figure | BizPlus IVR | Voicent |
|---|---|---|
| Price from | ₹2,499/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · Interactive Voice Response Software | 8.9 (#1) | 8.7 (#2) |
| Deployment | Enterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser. | Voicent is offered as a hosted cloud service or as on-premise software that customers install and operate themselves. |
| Headquarters | Pune, Maharashtra, India | Mountain View, California, United States |
| Integrations | Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI. | The product advertises CRM integration, email/social/web integration, SIP trunks, PBX systems and Twilio through BYOS. |
| What it does | BizPlus IVR is a cloud IVR and contact-centre system that routes callers, captures intent and records interactions against customer records. | Voicent provides integrated voice, text and email communication software for businesses, nonprofits, government agencies and call centers. |
Plans
BizPlus IVR
- Launch₹2,499 a month
- Growth₹7,999 a month
- EnterprisePrice not published
Voicent
- FreeFree
- FreeFree
- Pay as you Go$19 a month
- Pay as you Go$19 a month
- Starter$163 a month
- Starter$179 a month
- Premium$499 a month
- Premium$549 a month
- Enterprise$19,999 a month
- Enterprise$22,222 a month
In their own words
BizPlus IVR
BizPlus IVR has no write-up on Specifiction yet; its figures are above.
Voicent
Voicent develops software for automated voice, email, and text communication, with point-and-click controls for sharing information and exchanging ideas. Its hosted service runs in a browser and can be accessed from computers, phones, and tablets. Cloud plans include call-center features such as agent dashboards, predictive dialing, and campaigns. Cloud calling covers the USA and Canada; on-premise software supports worldwide use with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited contact imports without extra fees. Calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop, and dialing modes such as predictive, progressive, preview, click-to-call, and alternate phone dialing. CRM integrations include Salesforce, SugarCRM, Zoho CRM, MySQL, and Voicent CRM. The service lists a free plan, paid options from $19/mo, and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays or closures.