Blackbaud Merchant Services Virtual Terminal vs STEPpay Virtual Terminal
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.comSTEPpay Virtual Terminal
coalescesolutions.comSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | STEPpay Virtual Terminal |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 6.8 (#24) |
| Company history | Blackbaud’s investor FAQ says the company was incorporated in New York in 1982 and moved its operations to Charleston, South Carolina, in 1989. | Coalesce says it has delivered technology solutions since 2008. |
| Founded | 1981 | 2008 |
| Headquarters | Charleston, South Carolina, United States | Coalesce says it is headquartered in Memphis, Tennessee. |
| Integrations | The fee page lists Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry and Blackbaud Online Express as available with Blackbaud Merchant Services. | STEPpay is designed to route transactions to merchant accounts using merchant-defined rules, and the page offers a development and integration partner program. |
| Purpose | The Virtual Terminal processes one-time card payments outside other Blackbaud solutions and supports card-present and card-not-present transactions. | STEPpay Virtual Terminal is a cloud-based payment system for online checkout. |
| Security | Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS. | The maker describes tokenization that keeps card and banking information in its vault and says card data is not exposed to merchants. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | Coalesce lists [email protected] as its support contact. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
STEPpay Virtual Terminal
STEPpay Virtual Terminal has no write-up on Specifiction yet; its figures are above.