Bland AI vs Sonalyx
Bland AI
bland.aiSonalyx
sonalyx.comSide by side
| Figure | Bland AI | Sonalyx |
|---|---|---|
| Price from | $0.14/mo | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Voicebot Software | 8.0 (#8) | 7.7 (#15) |
| Deployment | Bland lists managed cloud, customer VPC, on-premise, and fully offline air-gapped deployment options. | The site says customers can use their own telephony carrier and numbers or Sonalyx’s, with SIP failover, REST, webhooks, and VPC or on-premise deployment where required. |
| Headquarters | San Francisco, California | Madrid, Spain |
| Integrations | Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. | The site lists Salesforce, HubSpot, Dynamics 365, SAP, Zendesk, Intercom, Zoho, Shopify, Twilio, WhatsApp, Slack, Microsoft Teams, Google Calendar, Calendly, Zapier and its own API. |
| Languages | Bland says it supports 40+ languages natively, with real-time translation available in 23 of them. | The site states that agents support more than 50 languages and can switch languages mid-call. |
| Product | Bland is an enterprise voice AI platform for building, running, and monitoring AI phone agents for inbound and outbound calls. | Sonalyx provides autonomous voice agents for customer service, sales and operations that handle inbound and outbound calls and can access business systems and execute actions. |
| Security | The trust page lists SOC 2 Type II, HIPAA, GDPR, and PCI DSS v4.0, with supporting reports or attestations available by request or under NDA. | The site describes encryption in transit and at rest, isolated tenants, secret management, consent capture, retention policies, redaction and right-to-erasure flows. |
| Support | The docs provide community access and a support ticket option, and the pricing page says enterprise plans include forward deployed engineering support. | The pricing page includes standard support with Professional and dedicated support and a manager with Enterprise. |
| Use cases | The company describes use cases including IVR replacement, AI call centers, inbound and outbound call agents, and call intelligence. | Listed solutions include surveys and research, customer care, technical support, sales, bookings and collections. |
Plans
Sonalyx
- FreeFree
- Starter€200, paid once
- Professional€1,200, paid once
- EnterprisePriced on request
In their own words
Bland AI
Bland AI is an enterprise voice AI platform for creating, operating, and monitoring phone agents handling inbound and outbound calls. Its listed uses include replacing IVR systems, running AI call centers, managing call agents, and analyzing call intelligence. Agents can also work through voice, SMS, iMessage, and web chat while sharing memory between channels. Bland says it supports more than 40 languages natively, with real-time translation in 23. Deployment choices include managed cloud, a customer VPC, on-premise systems, and fully offline air-gapped environments. Integrations cover Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. An open REST API and webhooks support custom connections. Security listings include SOC 2 Type II, HIPAA, GDPR, PCI DSS v4.0, AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, configurable data residency, and 24/7 on-call engineering. Start costs $0.14 per month (billed $0.14/min) with a $0 platform fee; Build costs $299.00 per month plus $0.12/min.