bLoyal vs ChatWhale
bLoyal
bloyal.comChatWhale
chatwhale.comSide by side
| Figure | bLoyal | ChatWhale |
|---|---|---|
| Price from | $16/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 10 | 3 |
| Spec score · Loyalty Program Software | 9.2 (#1) | 9.0 (#2) |
| Headquarters | Sammamish, Washington, United States | The Companies House record gives the former company's registered office as The Old Granary Church Street, Whatton, Nottingham, England. |
| Integrations | The maker lists native POS and eCommerce integrations including Clover, NCR Voyix, Korona, Microsoft Dynamics 365, LS Retail, Datasym, Shopify, WooCommerce, CMS Max, Magento, and BigCommerce. | The homepage identifies Facebook Pages, Facebook Messenger, and Facebook Ads as the product's Facebook-related channels and acquisition tools. |
| Loyalty | The platform supports loyalty points, tiers, rewards, promotions, coupons, and omnichannel gift cards. | The service uses scratchcard offers to encourage repeat visits and spend. |
| Product | bLoyal describes itself as a loyalty, engagement, and marketing platform that connects directly to POS and eCommerce systems. | ChatWhale gamifies customer engagement with chatbots and loyalty rewards through Facebook Pages and Messenger. |
| Support | The subscription agreement lists per-incident support at $75 and says enhanced support plans are available. | The terms say technical support is available only by email at [email protected]. |
| What it does | bLoyal is a loyalty, engagement and marketing platform connected to existing POS and ecommerce systems. | ChatWhale describes a Facebook Page and Messenger based customer engagement product that combines chatbots with loyalty rewards. |
Plans
bLoyal
- Starter$16 a month
- Plus$18 a month
- Core Edition$39 a month
- Pro Edition$99 a month
- Marketer Edition$199 a month
- Max$250 a month
- CorePriced on request
- ExecutivePriced on request
- MarketerPriced on request
- ProPriced on request
In their own words
ChatWhale
ChatWhale is a web platform for customer engagement through Facebook Pages and Messenger, combining chatbots with loyalty rewards. Its scratchcard offers are intended to encourage repeat visits and spending. Chatbots can create, send, and track campaigns automatically. Messaging tools include broadcasts, customer groups, one-to-one conversations with history and profiles, and automated welcome and engagement messages. Businesses can attract subscribers through website widgets, Facebook Page comments, and Facebook Ads. The dashboard shows promotion performance, customer types and trends, and subscriber analytics over selected date periods. The site lists notifications for desktop browsers, mobile apps, watches, and Facebook red dots. ChatWhale has a free plan. Everything You Need costs $29 a month and includes up to 500 subscribers and three Facebook Pages; Rapid Growth costs $99 a month and includes up to 10,000 subscribers and unlimited Facebook Pages. Both list no ChatWhale branding. The product depends on Facebook Pages and the Messenger app. Its terms say support is by email only and that service content may be transferred unencrypted.