BlueSpice vs ProProfs Knowledge Base
BlueSpice
bluespice.com
ProProfs Knowledge Base
proprofskb.comSide by side
| Figure | BlueSpice | ProProfs Knowledge Base |
|---|---|---|
| Price from | €4.50/mo | $0.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 10 |
| Spec score · Knowledge base software | 9.1 (#4) | 9.5 (#1) |
| Spec score · Internal Knowledge Base Software | 9.0 (#3) | 9.0 (#4) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Free limits | Free edition has the most important business features | The free plan is for one author and up to 25 pages, with 25 pages described as forever free. |
| Integrations | BlueSpice integrates applications and connects to infrastructure | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Paid from | BlueSpice pro starts from 4.50 EUR per user/month | The Essentials plan costs $49 per author per month with annual billing. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
Plans
BlueSpice
- BlueSpice freeFree
- BlueSpice pro Cloud€4.50 a month
- BlueSpice farm Cloud€8.50 a month
- BlueSpice pro On PremisesPrice not published
- BlueSpice farm On PremisesPrice not published
- BlueSpice farmPrice not published
- BlueSpice proPrice not published
ProProfs Knowledge Base
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
- Business (Smarter Employee Learning Suite)$1.99 a month
- Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
- FREE PLANFree
- Smarter Employee Suite$499 a month
In their own words
BlueSpice
BlueSpice is wiki and knowledgebase software for companies that need to share know-how, responsibilities, processes, and current documentation. Teams can edit company knowledge simultaneously, with access managed through company-wide user administration. Features include workflows, forms, permissions, manuals, versioning, templates, import and export, and subwikis. The free distribution includes important business features; pro and farm editions are also available. Hosting choices listed include cloud, on premises, Docker, and virtual machines. Cloud availability is listed as 99.9%. BlueSpice connects applications and infrastructure, and its AI chatbot can be used in Teams, Slack, or Rocket.Chat. Migration experts support moves from MediaWiki, Confluence, SharePoint, Office, and other platforms. Support options include community and professional support and annual service packages. BlueSpice is a brand of Hallo Welt! GmbH, founded in 2007 and headquartered in Regensburg, Germany. BlueSpice pro Cloud starts at €4.50/user/mo (annual); farm Cloud starts at €8.50/user/mo. A 30-day trial is listed.
ProProfs Knowledge Base
ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.