Boei vs eesel AI for SMS
Boei
boei.helpeesel AI for SMS
eesel.aiSide by side
| Figure | Boei | eesel AI for SMS |
|---|---|---|
| Price from | $19/mo | $299/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 12 | 5 |
| Spec score · SMS Chatbot Software | 9.2 (#1) | 8.9 (#4) |
| Channels | Website chat, WhatsApp, email, SMS, Telegram and other channels share one conversation history and inbox. | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. |
| Company legal name | The service is operated by Ruby Foundry B.V., trading as Boei. | Crunchbase identifies the legal entity as eesel, Inc. |
| Documentation | Public resources include interactive API documentation, OpenAPI JSON/YAML, authentication guidance, webhooks documentation and installation guides. | The help center covers setup, integrations, concepts, FAQs and terminal-based operation, with Markdown pages and an index file. |
| Headquarters | Utrecht, Netherlands | Middletown, Delaware, United States |
| Languages | The chatbot is advertised as supporting more than 95 languages. | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. |
| Licence | The WordPress connector is explicitly described as open-source software, while the hosted Boei service is proprietary SaaS. | The terms prohibit reverse engineering, copying, modifying or creating derivative works of the product, consistent with a proprietary SaaS licence. |
| Rating on G2 | 4.7 out of 5 from 11 reviews. | 4.6 out of 5 from 20 reviews |
| Rating on Software Advice | 5.0 out of 5 from 25 reviews. | 4.0 out of 5 from 1 review |
| Rating on Trustpilot | 4.7 out of 5 from 29 reviews. | 3.2 out of 5 from 1 review |
| What it does | Boei is an AI customer-conversation platform combining chatbot, live chat, shared inbox, CRM and more than 50 contact channels. | Eesel AI deploys agents that answer customer questions, draft or resolve support tickets, and work inside existing helpdesks, chat tools and websites. |
Plans
Boei
- Starter$25 a month
- Growth$69 a month
- Business$179 a month
- Starter$228 a year
- Starter annual$228 a year
- Scale$309 a month
- Growth$588 a year
- Growth annual$588 a year
- Business$1,548 a year
- Business annual$1,548 a year
eesel AI for SMS
- FreeFree
- FreeFree
- SMS usage pricing$0.40, paid once
- Teammate$299 a month
- EnterprisePriced on request
In their own words
Boei
Boei is an AI customer conversation platform combining chatbot, live chat, shared inbox, CRM and more than 50 contact channels. Its agent can answer questions, qualify leads, prepare quotes, book appointments, update CRMs, trigger workflows and send follow-ups. Training inputs include websites, documents, knowledge bases, product and pricing data, support ticket history, instructions and Q&A. The same agent can work across website chat, WhatsApp and email with shared conversation history; the maker says it speaks 95+ languages. Teams can automate actions, require approval for sensitive steps, or take over a conversation with context and an audit trail. Listed integrations include CRM, support, email marketing, calendar and website platforms, as well as webhooks. API access and webhooks are included in Growth, Business and Scale. The seven-day trial unlocks all features without a credit card, after which accounts become read-only unless upgraded. Starter is listed at $19 a year, billed at $228/yr. Boei says customer data is hosted in the EU/EEA, with production servers and backups in Germany.
eesel AI for SMS
eesel AI for SMS is a web-based agent that replies to customer text messages using connected business knowledge. Named sources include Zendesk, Freshdesk, Google Drive, Notion, Confluence, websites, and Shopify. Teams can set the agent’s tone, topics, and escalation rules through a conversation, then preview responses and address knowledge gaps before launch. The agent supports more than 80 languages and can detect the customer’s language to reply accordingly. It can identify missing knowledge, draft articles for uncovered topics, and surface recurring conversation themes. Teams can set handoff rules based on topic, confidence, or customer request, with escalation through email or a connected helpdesk. A dedicated SMS number is required, and the page says any number that can receive texts can be added. The free plan is free with 100 credits; SMS usage is $0.40, with no platform fee or monthly minimum. The maker says customer data is not used to train AI models and connections are encrypted.