Boei vs Jack The Butler
Boei
boei.helpJack The Butler
jackthebutler.comSide by side
| Figure | Boei | Jack The Butler |
|---|---|---|
| Price from | $19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 1 |
| Spec score · SMS Chatbot Software | 9.2 (#1) | 7.8 (#18) |
| API | The REST API uses OpenAPI 3.0, Bearer API keys, JSON responses and a stated limit of 60 requests per minute per key. | Jack provides a REST API for conversations, guests, tasks, knowledge-base entries, staff, and settings. |
| Integrations | Official integrations include HubSpot, Mailchimp, Google Analytics, Facebook Pixel, Missive, Zapier, Make, n8n and webhooks. | WhatsApp connects through WhatsApp Business API, SMS through Twilio, and property email through SMTP/IMAP. |
Plans
Boei
- Starter$25 a month
- Growth$69 a month
- Business$179 a month
- Starter$228 a year
- Starter annual$228 a year
- Scale$309 a month
- Growth$588 a year
- Growth annual$588 a year
- Business$1,548 a year
- Business annual$1,548 a year
In their own words
Boei
Boei is an AI customer conversation platform combining chatbot, live chat, shared inbox, CRM and more than 50 contact channels. Its agent can answer questions, qualify leads, prepare quotes, book appointments, update CRMs, trigger workflows and send follow-ups. Training inputs include websites, documents, knowledge bases, product and pricing data, support ticket history, instructions and Q&A. The same agent can work across website chat, WhatsApp and email with shared conversation history; the maker says it speaks 95+ languages. Teams can automate actions, require approval for sensitive steps, or take over a conversation with context and an audit trail. Listed integrations include CRM, support, email marketing, calendar and website platforms, as well as webhooks. API access and webhooks are included in Growth, Business and Scale. The seven-day trial unlocks all features without a credit card, after which accounts become read-only unless upgraded. Starter is listed at $19 a year, billed at $228/yr. Boei says customer data is hosted in the EU/EEA, with production servers and backups in Germany.
Jack The Butler
Jack The Butler is an open-source AI concierge for hospitality businesses, bringing WhatsApp, SMS, email, and web chat into one inbox. It can answer routine guest requests automatically and route more complex issues to staff with context. A property-specific knowledge base can inform guest responses. Jack supports Anthropic Claude, OpenAI GPT, Ollama, and built-in local AI models. It is self-hosted, and its documentation says guest data remains on the property's server. Local AI can work offline without API costs, though responses are simpler and models need about 2 GB of RAM. WhatsApp connects through the WhatsApp Business API, SMS through Twilio, and property email through SMTP/IMAP. Deployment options include one-click cloud deployment and Docker installation. A REST API covers conversations, guests, tasks, knowledge-base entries, staff, and settings. The software is free and open source, with no per-message fees or per-room pricing; hosting and AI API use may cost extra. The maker estimates production hosting at about $5–10 per month and AI API use at about $5–20 per month.