Tech riderRev. 2 Oct 2026
Jack The Butler
- 1Runs onAPI, Linux, Mac, self-hosted, Web, Windows
- 2CostsFree plan
- 3AI responsesYes
- 4Workflow builderYes
- 5Two-way SMSYes
- 6MMS supportYes
- 7API accessYes
7 lines stated Written from the maker's own pages: jackthebutler.com

Overview
Jack The Butler is ranked #4 of 32 in SMS chatbot software on Specifiction. It runs on API, Linux, macOS, Self-hosted, Web, Windows. There is a free plan.
Jack The Butler plans and pricing
All plansFree Free Free and open source · no per-message fees · no per-room pricing · hosting and AI API usage may cost extra jackthebutler.com · 2 Oct 2026
Compared on SMS chatbot software
- Free plan
- Yesjackthebutler.com
- AI responses
- Yesjackthebutler.com
- Workflow builder
- Yesjackthebutler.com
- Two-way SMS
- Yesjackthebutler.com
- MMS support
- Yesjackthebutler.com
- API access
- Yesjackthebutler.com
Facts
- Purpose
- Jack is an open-source AI concierge that handles hotel and hospitality guest communication across messaging channels.jackthebutler.com · 2 Oct 2026
- Inbox
- Its unified inbox supports WhatsApp, SMS, email, and web chat.jackthebutler.com · 2 Oct 2026
- AI providers
- Jack supports Anthropic Claude, OpenAI GPT, Ollama, and built-in local AI models.jackthebutler.com · 2 Oct 2026
- Guest handling
- Jack can answer routine requests automatically and route complex issues to staff with context.jackthebutler.com · 2 Oct 2026
- Knowledge base
- The knowledge base can be trained on property information for guest responses.jackthebutler.com · 2 Oct 2026
- Integrations
- WhatsApp connects through WhatsApp Business API, SMS through Twilio, and property email through SMTP/IMAP.jackthebutler.com · 2 Oct 2026
- Data control
- Jack is self-hosted, and its documentation says guest data stays on the property's server.jackthebutler.com · 2 Oct 2026
- Offline AI
- Local AI runs on the server without API costs and can work offline, though its responses are simpler and it requires about 2 GB of RAM for models.jackthebutler.com · 2 Oct 2026
- Costs
- The maker estimates hosting at about $5–10 per month for production and AI API use at about $5–20 per month, while local AI has no API cost.jackthebutler.com · 2 Oct 2026
- Deployment
- The maker documents one-click cloud deployment and Docker installation, and the repository lists Mac, Windows, and Linux Docker options.github.com · 2 Oct 2026
- API
- Jack provides a REST API for conversations, guests, tasks, knowledge-base entries, staff, and settings.jackthebutler.com · 2 Oct 2026
- API limit
- The documented API rate limits are 100 standard requests per minute and 10 bulk-operation requests per minute.jackthebutler.com · 2 Oct 2026
- Audience
- The product documentation names hotels, vacation rentals, hostels, and property managers as intended users.jackthebutler.com · 2 Oct 2026
Best Jack The Butler alternatives
See all 20 All accessCh 01 Crisp Free planFree trialAndroid from $45/mo8.1 All accessCh 02 ConvoCore Free planFree trialAPI from $29/mo7.4 All accessCh 03 Clickatell SMS API Free planFree trialAPI Free to start7.3 All accessCh 05 Sinch Engage Free trialAndroidAPI from $99/mo7.2 All accessCh 06 AthenaText Free planAPIWeb from $49/mo7.0 All accessCh 07 Smstools Free trialAndroidAPI 7.0
Where it ranks on Specifiction
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Sources
- jackthebutler.com/docs/getting-started/introduction/· checked 2 Oct 2026
- jackthebutler.com/docs/features/channels/· checked 2 Oct 2026
- jackthebutler.com/docs/configuration/ai-providers/· checked 2 Oct 2026
- github.com/JackTheButler/JackTheButler· checked 2 Oct 2026
- jackthebutler.com/docs/api/rest/· checked 2 Oct 2026



