Boei vs Smstools
Boei
boei.helpSmstools
smstools.comSide by side
| Figure | Boei | Smstools |
|---|---|---|
| Price from | $19/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 1 |
| Spec score · SMS Chatbot Software | 9.2 (#1) | 7.8 (#19) |
| Encryption | Boei states that data uses TLS in transit and AES encryption at rest, with no non-TLS connection option. | The pricing page lists TLS 1.3 for client connections and AES-256 storage encryption. |
| Founded | Boei says it began in 2020. | 2004 |
| Headquarters | Utrecht, Netherlands | Dilsen-Stokkem, Belgium |
| Integrations | Official integrations include HubSpot, Mailchimp, Google Analytics, Facebook Pixel, Missive, Zapier, Make, n8n and webhooks. | The integrations page lists connections including Zapier, Make, n8n, Slack, Microsoft Teams, HubSpot and Smartschool. |
| Product | Boei is an AI customer conversation platform with chatbot, live chat, shared inbox, CRM and 50+ contact channels. | Smstools combines SMS, WhatsApp, voice messaging and other business communication tools in one platform. |
| Security | The security page describes TLS connections, AES encryption at rest, daily primary database backups, and backups retained for up to 60 days. | The pricing page says servers are located in Europe, the service is GDPR compliant, and a Data Processing Agreement is available on request. |
| Support | Scale includes priority support, dedicated 60-minute onboarding and a quarterly review call; the pricing FAQ says support is available by page chat or email. | The SLA page provides support by email, website or software contact form, and phone; urgent out of hours calls are diverted to a support engineer. |
Plans
Boei
- Starter$25 a month
- Growth$69 a month
- Business$179 a month
- Starter$228 a year
- Starter annual$228 a year
- Scale$309 a month
- Growth$588 a year
- Growth annual$588 a year
- Business$1,548 a year
- Business annual$1,548 a year
In their own words
Boei
Boei is an AI customer conversation platform combining chatbot, live chat, shared inbox, CRM and more than 50 contact channels. Its agent can answer questions, qualify leads, prepare quotes, book appointments, update CRMs, trigger workflows and send follow-ups. Training inputs include websites, documents, knowledge bases, product and pricing data, support ticket history, instructions and Q&A. The same agent can work across website chat, WhatsApp and email with shared conversation history; the maker says it speaks 95+ languages. Teams can automate actions, require approval for sensitive steps, or take over a conversation with context and an audit trail. Listed integrations include CRM, support, email marketing, calendar and website platforms, as well as webhooks. API access and webhooks are included in Growth, Business and Scale. The seven-day trial unlocks all features without a credit card, after which accounts become read-only unless upgraded. Starter is listed at $19 a year, billed at $228/yr. Boei says customer data is hosted in the EU/EEA, with production servers and backups in Germany.
Smstools
Smstools combines SMS, WhatsApp, voice messaging, and other business communications in a browser-based platform, with Android and iOS apps and a developer API. Campaign tools support contact lists, segmentation, personalized messages, scheduling, and reporting. Users can send bulk or long SMS messages and automate templates and birthday messages.
The REST API supports SMS, voice, WhatsApp Business, contact management, workflows, and webhooks. Official SDKs are listed for PHP, Node.js, Ruby, Python, and PowerShell. Integrations include Zapier, Make, n8n, Slack, Microsoft Teams, HubSpot, and Smartschool. Smstools describes itself as an official Meta Tech Partner for WhatsApp Business; pricing for that service varies by country and template type. Its pricing page describes European servers, GDPR compliance, TLS 1.3 client connections, and AES-256 storage encryption. The stated service level is 99.9% uptime, but third-party operator dependencies mean delivery is not guaranteed at 100%. A free plan and free trial are listed. U.S. SMS messaging is listed at €0.03, paid once, billed per message, with no subscription and volume discounts.