Bonterra ETO vs eSuivi

Bonterra ETO is web-based data collection and case-management software for nonprofits and other social-good organizations. It tracks participant interactions, services, assessments, referrals, and outcomes. Organizations can enroll participants across enterprise sites, make internal or external referrals, and link participants with entities such as service providers, employers, and referral partners; receiving organizations may accept or reject referrals. ETO Results provides filtered reporting shaped by reporting roles and security settings. Administrators can customize dashboards and navigation across sites and programs with up to five enterprise navigation templates. The system includes participant, entity, referral, and administrative areas, quick search, role-customized dashboards, a participant portal, forms and surveys, and reporting dashboards. Nine customizable access levels and program permissions control data access. ETO requires internet access and a compatible browser. Data is stored on dedicated AWS Virtual Private Cloud servers with nightly encrypted backups and annual disaster-recovery testing. Pricing is on request.

eSuivi is a monitoring and evaluation platform for tracking programs, indicators, analysis, and reporting. Its logframe builder links goals, outcomes, outputs, activities, and indicators, while an interactive theory of change builder maps a program’s causal pathway from inputs through impact. For indicator tracking, it records baselines, periodic targets, and actuals, then calculates achievement rates and variance. The platform generates donor reports in PDF and Word with charts and indicator tables. Its AI analysis surfaces trends, forecasts outcomes, and recommends course corrections. An API connects eSuivi to KoboToolbox to sync survey submissions and map form fields to indicators; the integration also works with KoBoCAT and ODK-compatible servers. It is web-based and accessible in modern browsers without installation; API and self-hosted platforms are listed. Security features include role-based permissions, organization isolation, HTTPS-only access, and encrypted storage. The stated infrastructure is hosted on AWS with SOC 2 compliance. eSuivi is aimed at development organizations and M&E professionals, including NGOs and INGOs. A free Starter plan supports up to 2 users and 1 project; paid plans begin at $229 a year.