Bookboost vs BookOne CRM
Bookboost
bookboost.io
BookOne CRM
bookonepms.comSide by side
| Figure | Bookboost | BookOne CRM |
|---|---|---|
| Price from | $1.60/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 4 |
| Spec score · Hospitality CRM Software | 9.1 (#1) | 8.8 (#3) |
| API authentication | API requests use Bearer credentials, and the documentation provides examples for Shell, Node, Ruby, PHP and Python. | Partner API calls require an X-API-Key header using a pt_ prefixed key. |
| Campaigns | Broadcasts support targeted email, SMS, and WhatsApp campaigns, A/B testing, and a low-code email builder. | Staff can target past guests by stay frequency, total spend, or geographic location. |
| Documentation depth | Bookboost publishes an API reference with query parameters, validation rules, response codes and interactive request examples; its linked help center returned a 503 during research. | Public documentation includes getting-started material, authentication, rate limits, enterprise guidelines, endpoint references, response formats and error codes. |
| Integrations | The integrations directory lists more than 70 PMS systems and highlights Mews, Apaleo, Oracle, and SiteMinder. | BookOne lists connections including Booking.com, Expedia, Airbnb, Agoda, MakeMyTrip, Goibibo, Google Hotel Ads, TripAdvisor, Sabre, Amadeus, Tally and payment gateways. |
| Praise: usability | HotelTechReport reviewers repeatedly describe Bookboost as user-friendly and easy for teams to organize and speed up guest communication. | Techjockey describes the interface as user-friendly and suitable for beginners. |
| Product | Bookboost unifies hospitality CRM, guest messaging, and automation to help hospitality businesses build guest loyalty and reduce reliance on online travel agencies. | BookOne CRM is guest relationship management software built into the BookOne PMS. |
| Security | Bookboost says its CDP encrypts data in transit and at rest and provides role-based access controls and audit logs. | BookOne's privacy policy lists HTTPS encryption, secure cloud infrastructure, access controls, and monitoring systems as data security measures. |
| Security controls | Bookboost states that data is encrypted in transit and at rest, with redundancy intended to prevent loss and maintain availability. | The privacy policy lists HTTPS encryption, secure cloud infrastructure, access controls and monitoring systems. |
| Support | Standard support is available to subscribed customers through the Help Center and email, with English-speaking remote assistance. | BookOne says it does not limit support and lists contact by phone or email on its product pages. |
| What it does | Bookboost is a hospitality platform combining guest data, CRM, messaging, automation and analytics for hotels, hostels and apartments. | BookOne CRM is a hotel guest-relationship system embedded in the BookOne PMS for guest data, loyalty, campaigns and repeat bookings. |
Plans
Bookboost
- AI Agent (Bee)Free
- Guest App$1.60 a month
- Broadcasts$2.10 a month
- Insights Platform$2.30 a month
- Customer Data Platform$2.60 a month
- Inbox$3.30 a month
- Journey$3.30 a month
- AI Agent$3.50 a month
- Viewer Seat$60 a month
- Creator Seat$230 a month
BookOne CRM
- BookOne BasicPriced on request
- BookOne EssentialPriced on request
- BookOne PremiumPriced on request
- BookOne StarterPriced on request
In their own words
Bookboost
Bookboost is a hospitality platform combining guest data, messaging, marketing automation, and guest journeys. Its Customer Data Platform combines information from property-management systems, booking engines, and guest channels into cleaned, deduplicated profiles across properties. A visual journey builder supports pre-arrival, in-stay, and post-stay flows triggered by reservations and personalized messages. Teams can send targeted email, SMS, and WhatsApp campaigns, use A/B testing, and build emails with a low-code editor. The unified Inbox brings WhatsApp, email, SMS, webchat, Booking.com, and Expedia messages into one view with routing and reservation context. A guest-facing web app supports online check-in, guest information, feedback, and self-service without requiring an app download. The integrations directory lists more than 70 PMS systems, including Mews, Apaleo, Oracle, and SiteMinder. Insights dashboards cover campaign ROI, guest satisfaction, segment performance, and guest lifetime value. Listed room-based plans range from $1.60 a month for Guest App to $3.50 a month for AI Agent, while the pricing page lists a minimum monthly fee of US$465.
BookOne CRM
BookOne CRM is guest relationship management software built into the BookOne PMS. It records room preferences, dietary requests, food and beverage billing patterns, feedback history, and past stay dates. Hotel staff can target former guests by stay frequency, total spend, or location. Using the official WhatsApp Business API, it can automate pre-arrival messages, upgrade offers, and post-checkout review requests. Hotels can set up points and tier-based rewards, earned on room charges or restaurant bills and redeemed on future direct bookings. Post-checkout forms can prompt positive reviewers to post on Google and TripAdvisor, while routing critical feedback to managers. The onboarding team can help clean, format, and upload guest lists from older platforms, standalone CRMs, or spreadsheets. External data can be ingested through custom API setups, though BookOne says the CRM works most efficiently with its PMS. Guest CRM requires PMS_CORE and is included in Premium. The product has no free plan, offers a free trial, and lists pricing on request.