Bookboost vs Experience CRM
Bookboost
bookboost.io
Experience CRM
experiencecrm.ioSide by side
| Figure | Bookboost | Experience CRM |
|---|---|---|
| Price from | $1.60/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 5 |
| Spec score · Hospitality CRM Software | 9.1 (#1) | 8.1 (#8) |
| Guest app | The guest-facing web app supports online check-in, guest information, feedback, and other self-service functions without requiring guests to download an app. | The guest-facing product is a customizable progressive web app reached by QR code or link, so guests do not need an app-store download. |
| Integrations | The integrations directory lists more than 70 PMS systems and highlights Mews, Apaleo, Oracle, and SiteMinder. | Experience CRM says it is connected to 100 PMS systems and lists partners including Cloudbeds, Mews, Opera Cloud PMS, Apaleo, Medialog and SiteMinder. |
| Rating on HotelTechReport | 4.7 out of 5 from 144 reviews | 4.8 out of 5 from 66 reviews |
| Support | Standard support is available to subscribed customers through the Help Center and email, with English-speaking remote assistance. | Technical support is included by email, telephone and in-product chat, with a library of customer video tutorials. |
| What it does | Bookboost is a hospitality platform combining guest data, CRM, messaging, automation and analytics for hotels, hostels and apartments. | Experience CRM is a hospitality CRM for hotels, restaurants and spas that manages guest data, communications, marketing, reputation and loyalty. |
Plans
Bookboost
- AI Agent (Bee)Free
- Guest App$1.60 a month
- Broadcasts$2.10 a month
- Insights Platform$2.30 a month
- Customer Data Platform$2.60 a month
- Inbox$3.30 a month
- Journey$3.30 a month
- AI Agent$3.50 a month
- Viewer Seat$60 a month
- Creator Seat$230 a month
Experience CRM
- À la carte modulesPriced on request
- E-ReputationPriced on request
- Guest AppPriced on request
- Guest JourneyPriced on request
- MarketingPriced on request
In their own words
Bookboost
Bookboost is a hospitality platform combining guest data, messaging, marketing automation, and guest journeys. Its Customer Data Platform combines information from property-management systems, booking engines, and guest channels into cleaned, deduplicated profiles across properties. A visual journey builder supports pre-arrival, in-stay, and post-stay flows triggered by reservations and personalized messages. Teams can send targeted email, SMS, and WhatsApp campaigns, use A/B testing, and build emails with a low-code editor. The unified Inbox brings WhatsApp, email, SMS, webchat, Booking.com, and Expedia messages into one view with routing and reservation context. A guest-facing web app supports online check-in, guest information, feedback, and self-service without requiring an app download. The integrations directory lists more than 70 PMS systems, including Mews, Apaleo, Oracle, and SiteMinder. Insights dashboards cover campaign ROI, guest satisfaction, segment performance, and guest lifetime value. Listed room-based plans range from $1.60 a month for Guest App to $3.50 a month for AI Agent, while the pricing page lists a minimum monthly fee of US$465.
Experience CRM
Experience CRM has no write-up on Specifiction yet; its figures are above.