BookingCenter vs Little Hotelier
BookingCenter
bookingcenter.comLittle Hotelier
littlehotelier.comSide by side
| Figure | BookingCenter | Little Hotelier |
|---|---|---|
| Price from | $50/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · Hotel Management software | 8.6 (#3) | 8.8 (#2) |
| Channel manager | The channel manager provides two-way rate and availability synchronization and automatic booking import across OTA and GDS connections. | The channel manager synchronizes rates, inventory and reservations with more than 450 booking channels, including Booking.com, Expedia and Airbnb. |
| Integrations | Listed connections include Booking.com, Expedia, TripAdvisor, Airbnb, VRBO, Google Hotels, Sabre, Amadeus, and Travelport. | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. |
| Payments | MyCard is described as a PCI-compliant payment gateway supporting EMV and contactless payments. | Little Hotelier Payments supports cards, virtual cards, Apple Pay, Google Pay and iDEAL, with payment rules, invalid-card alerts and refunds. |
| Security | The desktop product page states that it includes built-in encryption and user-defined access levels; the privacy policy covers BookingCenter products and services. | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. |
| Support | The company advertises 24/7 support, training, videos, and online manuals. | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. |
| Trial | MyPMS offers a full-featured 30-day free trial, while the desktop PMS page advertises a separate 45-day free trial. | The site offers a 30-day free trial with access to the full product during the free period. |
Plans
BookingCenter
- MyPMS Self-Setup$50 a month
- MyPMS Concierge Setup$1,200, paid once
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
In their own words
BookingCenter
BookingCenter provides property management and reservation software for independent hotels, motels, inns, B&Bs, resorts, and vacation rentals. Cloud-based MyPMS includes front desk booking management, an interactive availability chart, folio controls, customized messaging, and back-office reports. Its booking engine supports templates, HTML APIs, and WordPress solutions for online reservations. The channel manager synchronizes rates and availability in both directions and imports bookings automatically through OTA and GDS connections, including Booking.com, Expedia, TripAdvisor, Airbnb, VRBO, Google Hotels, Sabre, Amadeus, and Travelport. MyGuest provides a mobile-friendly guest concierge and staff tracking for requests and incidents; the AI concierge communicates through SMS, iMessage, and WhatsApp in 14 languages. MyCard is a PCI-compliant payment gateway supporting EMV and contactless payments. MyPMS has a full-featured 30-day free trial, while the desktop PMS has a separate 45-day trial. MyPMS Self-Setup costs $50 a month, with no setup fee and unlimited rooms. MyPMS Concierge Setup costs $1,200, paid once for setup and training, followed by $50 a month. Desktop software supports Windows and Macintosh OS X, but Mac OS X desktop support ended after version 10.13.
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.