BookingNinja vs Humanitix
BookingNinja
bookingninja.io
Humanitix
humanitix.comSide by side
| Figure | BookingNinja | Humanitix |
|---|---|---|
| Price from | £42/mo | $0.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Event Management Software | 8.7 (#30) | 9.4 (#3) |
| API | BookingNinja advertises a full REST API for connecting POS, CRM, websites and other third-party tools. | The public read-only API can fetch event, order, ticket, and tag information for events owned by or shared with an account. |
| Compliance | BookingNinja says its privacy policy follows GDPR and its terms assign BookingNinja the processor role for venue customer data under UK data-protection law. | Humanitix says its payment processing is PCI DSS certified, while it is not currently ISO 27001 certified. |
| Founded | Never Board Limited was established in 2016 when the founders opened the Playopolis board-game café; BookingNinja opened to other venues in 2018. | 2016 |
| Free plan | Yes | Yes |
| Headquarters | United Kingdom | Sydney, New South Wales, Australia |
| Integrations | Documented integrations include Stripe for payments, Google Sheets for live booking-data sync, and website embeds or links for booking and enquiry forms. | The help center lists integrations and guides for Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel and analytics platforms. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | Capterra shows 5.0 out of 5 from 1 review. |
| Rating on G2 | 0 out of 5 from 0 reviews | G2 shows 4.4 out of 5 from 21 reviews. |
| Rating on Trustpilot | 4.3 out of 5 from 48 reviews | Trustpilot shows 4.5 out of 5 from 475 reviews. |
| Security | The privacy policy states encryption in transit and at rest, access controls, authentication, regular security assessments and browser fingerprinting for fraud prevention. | Humanitix says it is hosted on AWS, payment processing is PCI DSS certified, and card data is not stored or handled by Humanitix. |
| Support | Support is offered through email, chat and WhatsApp; Gold adds weekend support and Enterprise includes a dedicated account manager. | The pricing page says all plans include free customer support, and the features page says its support team is based in Sydney. |
| System requirements | The web product is designed for modern phones and tablets; the staff iPhone app requires iOS 16.4 or later and is 54.5 MB. | The help center recommends current Chrome, Firefox or Edge for the web console, says Safari can have more issues, and does not support Internet Explorer. |
| Ticketing | Yes | Yes |
Plans
BookingNinja
- Free ForeverFree
- Starter£42 a month
- Gold£75 a month
- Free ForeverFree
- EnterprisePriced on request
Humanitix
- Free eventsFree
- Standard$0.99 a month
- Charities & Schools$0.99 a month
- Charities & Schools$1, paid once
- Standard$2.10, paid once
- CustomPriced on request
In their own words
BookingNinja
BookingNinja has no write-up on Specifiction yet; its figures are above.
Humanitix
Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.