BookingNinja vs Zoho Backstage
BookingNinja
bookingninja.io
Zoho Backstage
zoho.comSide by side
| Figure | BookingNinja | Zoho Backstage |
|---|---|---|
| Price from | £42/mo | ₹7,900/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Event Management Software | 8.7 (#30) | 9.4 (#2) |
| Analytics | Analytics cover bookings, revenue, no-shows and customer trends, with exports and scheduled automated reports. | Event dashboards report ticket sales, attendee activity, session performance, check-ins and revenue. |
| API | BookingNinja advertises a full REST API for connecting POS, CRM, websites and other third-party tools. | The public Backstage API is REST-based and exposes event, registration, agenda, speaker, sponsor, exhibitor and attendee data for custom integrations. |
| Documentation | The vendor links to a Help Guides site containing setup, how-to, feature and troubleshooting collections, including Google Sheets export and booking restrictions. | The help center contains guides for ticketing, agendas, sessions, speakers, sponsors, exhibitors, websites, virtual events, mobile apps, certificates, privacy and security. |
| Free plan | Yes | Yes |
| Integrations | Documented integrations include Stripe for payments, Google Sheets for live booking-data sync, and website embeds or links for booking and enquiry forms. | Plan comparison lists Google Analytics, Zoho CRM, Zoho Flow, Zoho PageSense, Zoho SalesIQ, Zoho Meeting, Zoom Webinar and Zoom Meetings integrations. |
| Licence | BookingNinja is proprietary hosted software; its terms prohibit reverse engineering, decompiling and extracting source code. | Backstage terms describe a hosted event-management service and place responsibility for third-party service licences and fees on the customer; no open-source licence is provided. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.3 out of 5 from 30 reviews |
| Rating on G2 | 0 out of 5 from 0 reviews | 4.4 out of 5 from 27 reviews |
| Security | The privacy policy states encryption in transit and at rest, access controls, authentication, regular security assessments and browser fingerprinting for fraud prevention. | Zoho says Backstage stores personal data using 256-bit AES encryption at rest and supports password-protected exports. |
| Support | Support is offered through email, chat and WhatsApp; Gold adds weekend support and Enterprise includes a dedicated account manager. | Plan comparison specifies 24x5 email support for every subscription tier, while GetApp lists phone, chat, help desk, forums and knowledge-base support. |
| System requirements | The web product is designed for modern phones and tablets; the staff iPhone app requires iOS 16.4 or later and is 54.5 MB. | The attendee app supports Android 5.0 or later and iOS 9.3 or later, with browser access to event microsites also available. |
| Ticketing | Yes | Backstage provides ticket sales with pre-set expiry and activation dates, attendee pre-approval and discount codes, with 0% ticketing commission on supported plans. |
| Website builder | WebsiteNinja provides hosted venue websites with visual editing, custom domains, connected booking, menu, gift-card and membership modules, and no-code page changes. | Organizers can create branded event websites from templates, add custom domains and publish custom pages. |
| What it does | BookingNinja is a cloud booking and venue-management platform for restaurants, cafés, pubs, soft-play centres, activity venues and experiences, combining reservations, payments and operational tools. | Zoho Backstage manages in-person, virtual and hybrid events, including websites, registrations, tickets, agendas, speakers, sponsors, exhibitors, engagement and analytics. |
Plans
BookingNinja
- Free ForeverFree
- Starter£42 a month
- Gold£75 a month
- Free ForeverFree
- EnterprisePriced on request
Zoho Backstage
- FreeFree
- FreeFree
- FreeFree
- Essentials₹7,900 a month
- Premium₹14,900 a month
- Ultimate₹29,900 a month
In their own words
BookingNinja
BookingNinja has no write-up on Specifiction yet; its figures are above.
Zoho Backstage
Zoho Backstage has no write-up on Specifiction yet; its figures are above.