BookOne CRM vs For-Sight
BookOne CRM
bookonepms.com
For-Sight
for-sight.comSide by side
| Figure | BookOne CRM | For-Sight |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Hospitality CRM Software | 8.8 (#3) | 7.8 (#12) |
| Audience | The CRM page describes its marketing automation as built natively for Indian hospitality. | The platform is designed for independent boutique hotels, destination resorts, multi-site hotel groups, and managed hotel portfolios. |
| Campaigns | Staff can target past guests by stay frequency, total spend, or geographic location. | Campaign Studio provides a drag-and-drop campaign builder, professional templates, and automation workflows for personalised communications. |
| Founded | 2019 | 2007 |
| Guest profiles | It records guest room preferences, dietary requests, food and beverage billing patterns, feedback history, and past stay dates. | It combines guest stays, preferences, spend, and engagement history into unified profiles and supports segmentation by behaviour, RFM, demographics, and interests. |
| Integrations | BookOne lists connections including Booking.com, Expedia, Airbnb, Agoda, MakeMyTrip, Goibibo, Google Hotel Ads, TripAdvisor, Sabre, Amadeus, Tally and payment gateways. | For-Sight lists pre-built connectors with Opera, Mews, Guestline, and more than 30 hospitality systems, including PMS, dining, spa, loyalty, and review platforms. |
| Product | BookOne CRM is guest relationship management software built into the BookOne PMS. | For-Sight is a hospitality CRM that unifies guest data, automates personalised marketing, and helps hotels drive direct bookings and repeat visits. |
| Security | BookOne's privacy policy lists HTTPS encryption, secure cloud infrastructure, access controls, and monitoring systems as data security measures. | For-Sight states that it is ISO 27001 and ISO 9001 certified and encrypts data in transit with TLS 1.2+ and at rest with AES-256. |
| Support | BookOne says it does not limit support and lists contact by phone or email on its product pages. | Its customer success offering includes a dedicated success champion, regular check-ins, strategic planning, and optional professional services for campaign creation, template design, and advanced segmentation. |
Plans
BookOne CRM
- BookOne BasicPriced on request
- BookOne EssentialPriced on request
- BookOne PremiumPriced on request
- BookOne StarterPriced on request
In their own words
BookOne CRM
BookOne CRM is guest relationship management software built into the BookOne PMS. It records room preferences, dietary requests, food and beverage billing patterns, feedback history, and past stay dates. Hotel staff can target former guests by stay frequency, total spend, or location. Using the official WhatsApp Business API, it can automate pre-arrival messages, upgrade offers, and post-checkout review requests. Hotels can set up points and tier-based rewards, earned on room charges or restaurant bills and redeemed on future direct bookings. Post-checkout forms can prompt positive reviewers to post on Google and TripAdvisor, while routing critical feedback to managers. The onboarding team can help clean, format, and upload guest lists from older platforms, standalone CRMs, or spreadsheets. External data can be ingested through custom API setups, though BookOne says the CRM works most efficiently with its PMS. Guest CRM requires PMS_CORE and is included in Premium. The product has no free plan, offers a free trial, and lists pricing on request.
For-Sight
For-Sight is a web-based hospitality CRM for independent boutique hotels, destination resorts, multi-site groups, and managed portfolios. Founded in Edinburgh in 2007, it unifies guest stays, preferences, spending, and engagement into profiles that hotels can segment by behaviour, RFM, demographics, or interests. Campaign Studio provides a drag-and-drop builder, templates, and automation for email and SMS communications, including post-stay retention and win-back journeys for guests absent six or more months. The platform detects duplicate records, merges them, and tracks consent in its stated GDPR-aligned enrichment process. It connects with property-management, booking, revenue-management, and guest-experience systems; GuestRevu is an optional feedback add-on. For-Sight says implementation commonly takes four to eight weeks. Pricing depends on property size and requirements and is provided after a call.