Bookwhen vs Pike13

Bookwhen is an online booking system for classes, courses, events, activities and experiences. Organizers can publish booking pages, schedule recurring events, offer multiple ticket types and manage group bookings. Custom forms, waiting lists, discounts and passes add options for handling registrations. Customers can pay online through Stripe, PayPal or WorldPay, or use offline payment options; payment providers charge separate processing fees. Bookwhen says free bookings and bookings marked paid offline carry no fee. Pages can be embedded in websites built with WordPress, Wix or Squarespace. The service can create Zoom meetings automatically and embed YouTube or Vimeo videos on secure attendee pages. Its API provides event data for website integration, while calendar sync is one-way. Bookwhen describes its web app as mobile-first and designed for mobile and tablet use. The Free plan allows 50 bookings per month, one team member and one booking page, for free events only. Paid plans start at $16 per month. The company is based in Oxford, England.

Pike13 provides scheduling, enrollment, payment, and skill-tracking software for activity-based businesses, including fitness studios, gyms, swim schools, martial arts academies, dance schools, education programs, and recreation businesses. It handles classes, courses, appointments, recurring events, waitlists, and client self-booking. Billing supports recurring charges, prepaid plans, passes, gift cards, and payment-processing integrations. Family Accounts link child profiles with a parent account for managing dependent bookings, payments, and schedules. All plans include unlimited staff seats and client profiles, as well as staff, client, and kiosk apps for iOS and Android; the desktop portal runs in a browser. Listed integrations include Mailchimp, Zapier, Google Analytics, Facebook Pixel, ClassPass, Smartwaiver, Perkville, and Looker. Pike13 says payment details are encrypted and tokenized, with raw card data held by payment partners rather than Pike13. Multi-factor authentication is required for staff, managers, and owners. Plans have 12-month contracts and are billed monthly: Essential is $159 a month, Advanced is $225 a month, and Premium is $286 a month. The maker also lists pricing from $139/mo (annual) and a 7-day trial.