Bookwhen vs Zenchef
Bookwhen
bookwhen.comZenchef
zenchef.comSide by side
| Figure | Bookwhen | Zenchef |
|---|---|---|
| Price from | $13.33/mo | €129/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 8 | 6 |
| Spec score · Reservations Software | 9.1 (#1) | 7.2 (#8) |
| Integrations | Officially available integrations include Zoom, YouTube, Vimeo, Bookwhen API, OpenActive, Stripe and PayPal, with Apple/Google Pay and Klarna available through Stripe. | Zenchef lists integrations across point of sale, booking, operations, marketing, loyalty and property management systems, including Square, Oracle MICROS and Lightspeed. |
| Support | The company says customers can reach support by in-app chat or email during regular business hours, with an average response time under 10 minutes. | The pricing page invites prospective customers to book a demo with a dedicated expert. |
Plans
Bookwhen
- FreeFree
- Lite$16 a month
- Standard$29 a month
- Plus$59 a month
- Lite$160 a year
- Standard$290 a year
- Plus$590 a year
- EnterprisePriced on request
Zenchef
- Reserve€129 a month
- Manage€169 a month
- Grow€249 a month
- Reserve€1,548 a year
- Manage€2,028 a year
- Grow€2,988 a year
In their own words
Bookwhen
Bookwhen is an online booking system for classes, courses, events, activities and experiences. Organizers can publish booking pages, schedule recurring events, offer multiple ticket types and manage group bookings. Custom forms, waiting lists, discounts and passes add options for handling registrations. Customers can pay online through Stripe, PayPal or WorldPay, or use offline payment options; payment providers charge separate processing fees. Bookwhen says free bookings and bookings marked paid offline carry no fee. Pages can be embedded in websites built with WordPress, Wix or Squarespace. The service can create Zoom meetings automatically and embed YouTube or Vimeo videos on secure attendee pages. Its API provides event data for website integration, while calendar sync is one-way. Bookwhen describes its web app as mobile-first and designed for mobile and tablet use. The Free plan allows 50 bookings per month, one team member and one booking page, for free events only. Paid plans start at $16 per month. The company is based in Oxford, England.