boost.ai vs Kore.ai
boost.ai
boost.ai
Kore.ai
kore.aiSide by side
| Figure | boost.ai | Kore.ai |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Genesys AppFoundry Marketplace | 7.7 (#6) | 8.3 (#5) |
| Spec score · AI Agents for Customer Support Software | 7.8 (#9) | 8.3 (#5) |
| Spec score · Customer Service Automation Software | 7.7 (#9) | 8.3 (#3) |
| Spec score · Enterprise AI Chatbots Software | 7.7 (#9) | 8.3 (#4) |
| Spec score · AI Customer Service Agents | 7.7 (#22) | 8.3 (#6) |
| Spec score · Voicebot Software | 7.7 (#14) | 8.3 (#4) |
| Spec score · AI Voice Agents | 7.8 (#17) | 8.4 (#6) |
| Spec score · Conversational Chatbots Software | 7.8 (#15) | 8.2 (#12) |
| Spec score · Conversational AI Platforms | 7.7 (#27) | 8.3 (#13) |
| Spec score · Chatbot Builders | 7.7 (#173) | 8.7 (#34) |
| Headquarters | A 2021 company announcement says boost.ai was headquartered in Stavanger, Norway. | Orlando, Florida, United States |
| Human handoff | Agents can hand conversations to human staff with the conversation context and transcript. | Yes |
| Integrations | The integrations page groups connections into communication channels, contact center, authentication, utility, and voice categories. | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. |
| Product | boost.ai is a no-code conversational AI platform for automating customer service and internal support. | Kore.ai describes its Agent Platform as an AI-programmable platform for building AI agents for enterprise workflows. |
Plans
In their own words
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support. Its no-code conversation builder creates flows without coding, while a hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, and multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Tools simulate interactions, test voice calls, track KPIs, and analyze conversations. Chat features include proactive campaigns, built-in human chat, and analytics with ratings, tags, and filters. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai, founded in Norway in 2016 and headquartered in Sandnes, serves regulated industries. Pricing is available on request and no free plan is listed.
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.