boost.ai vs Luran

boost.ai is a conversational AI platform for automating customer service and internal support. Its no-code conversation builder creates flows without coding, while a hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, and multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Tools simulate interactions, test voice calls, track KPIs, and analyze conversations. Chat features include proactive campaigns, built-in human chat, and analytics with ratings, tags, and filters. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai, founded in Norway in 2016 and headquartered in Sandnes, serves regulated industries. Pricing is available on request and no free plan is listed.

Luran is a web-based AI service agent for business conversations, automated routing, and workflow automation. It can use documents, FAQs, PDFs, policies, product notes, and URLs as knowledge sources. Customers can interact through a website chat widget or hosted business page, while teams work in the Luran inbox and Channels feed. Conversations can be handed to a human. Luran offers Trial, Lite, Professional, Growth, and Enterprise plans, with no free plan and no listed prices. Trial includes two knowledge sources, 10 MB storage, 200 conversations per month, one team member, one flow, and 100 automation executions monthly. Lite, Professional, and Growth increase those limits progressively; Growth allows 100 sources, 500 MB, 25,000 conversations, 20 team members, 25 flows, and 25,000 executions. Enterprise provides unlimited knowledge sources, storage, team members, and flows, with custom automation executions.