Luran
luranai.com
What it is
Luran is a web-based AI service agent for business conversations, automated routing, and workflow automation. It can use documents, FAQs, PDFs, policies, product notes, and URLs as knowledge sources. Customers can interact through a website chat widget or hosted business page, while teams work in the Luran inbox and Channels feed. Conversations can be handed to a human. Luran offers Trial, Lite, Professional, Growth, and Enterprise plans, with no free plan and no listed prices. Trial includes two knowledge sources, 10 MB storage, 200 conversations per month, one team member, one flow, and 100 automation executions monthly. Lite, Professional, and Growth increase those limits progressively; Growth allows 100 sources, 500 MB, 25,000 conversations, 20 team members, 25 flows, and 25,000 executions. Enterprise provides unlimited knowledge sources, storage, team members, and flows, with custom automation executions.
Plans and prices
Trial Priced on request 2 knowledge sources · 10 MB storage · 200 conversations/month · 1 team member · 1 flow · 100 automation executions/month Read 24 Sep 2026 · luranai.com
Lite Priced on request 20 knowledge sources · 50 MB storage · 2,000 conversations/month · 3 team members · 2 flows · 500 automation executions/month Read 24 Sep 2026 · luranai.com
Professional Priced on request 50 knowledge sources · 200 MB storage · 10,000 conversations/month · 10 team members · 10 flows · 5,000 automation executions/month Read 24 Sep 2026 · luranai.com
Growth Priced on request 100 knowledge sources · 500 MB storage · 25,000 conversations/month · 20 team members · 25 flows · 25,000 automation executions/month Read 24 Sep 2026 · luranai.com
Enterprise Priced on request Unlimited knowledge sources · Unlimited storage · Unlimited team members · Unlimited flows · Custom automation executions/month Read 24 Sep 2026 · luranai.com
Strong points and limits
Strong points
- Uses documents, FAQs, PDFs, and URLs
- Automated routing and workflow automation
- Human handoff supported
- Multiple team and flow tiers
- Enterprise offers unlimited core allowances
Limits
- No free plan is available
- Trial allows only 200 conversations monthly
- Trial includes one team member
Who it suits
It suits businesses that need an AI service agent, automated routing, workflows, and optional human handoff across web-based customer channels.
Verdict
Luran provides progressively larger conversation, knowledge, team, flow, and automation allowances across five tiers. Buyers must request pricing, and even the Trial tier is paid rather than free.
Where Specifiction places it
- Customer Service Automation Software#25 of 265.9
