boost.ai vs Viotalk
boost.ai
boost.aiViotalk
viotalk.comSide by side
| Figure | boost.ai | Viotalk |
|---|---|---|
| Price from | — | $0.01/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 10 |
| Spec score · Customer Service Voicebots | 7.7 (#11) | 8.6 (#5) |
| Human handoff | Agents can hand conversations to human staff with the conversation context and transcript. | The agent platform supports transferring conversations to a human agent or support team. |
| Integrations | The integrations page groups connections into communication channels, contact center, authentication, utility, and voice categories. | The site describes connecting MCP servers and tools such as CRMs, calendars, and internal systems; it does not name specific third-party integration products on that page. |
| Product | boost.ai is a no-code conversational AI platform for automating customer service and internal support. | Viotalk combines AI voice agents, programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard. |
| Security | The security page lists segregated single-tenant environments, encryption in transit and at rest, two-factor authentication, SSO, IP allowlisting, and penetration testing. | The privacy policy says Viotalk uses SOC 2-aligned practices, encryption in transit and at rest, and workspace role-based access controls. |
Plans
Viotalk
- Pay-as-you-goFree
- Inbound voice$0.01 a month
- Outbound voice$0.01 a month
- SMS$0.02 a month
- Local number$2 a month
- Voice + SMS number$2.50 a month
- Android app$10 a month
- iOS app$10 a month
- Android + iOS Bundle$15 a month
- Toll-Free number$50 a month
In their own words
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support. Its no-code conversation builder creates flows without coding, while a hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, and multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Tools simulate interactions, test voice calls, track KPIs, and analyze conversations. Chat features include proactive campaigns, built-in human chat, and analytics with ratings, tags, and filters. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai, founded in Norway in 2016 and headquartered in Sandnes, serves regulated industries. Pricing is available on request and no free plan is listed.
Viotalk
Viotalk combines AI voice agents with programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard for business teams. Its agents transcribe callers, use language models and connected tools to respond, and can transfer a call to a person with context. Listed uses include lead qualification, appointment booking, customer support, after-hours coverage, and outbound follow-up. Agents can connect to business tools for knowledge-base search, CRM updates, calendar booking, and order lookup. Voice, SMS, and WhatsApp workflows can be used within the same account. The web dashboard includes CRM, analytics, reports, call logs, API access, AI configuration, team management, and phone-number management. Viotalk presents the service for teams in healthcare, restaurants, education, sales, and customer support. Its pay-as-you-go plan has no seat licenses or forced tiers, but usage is charged: inbound voice is $0.008/min, outbound voice is $0.012/min, SMS is $0.020/msg, and a local number is $2/mo. AI voice uses OpenAI plus 20–30% per minute. Optional Android and iOS apps cost $10/month each, or $15/month for the bundle.