boost.ai vs Zowie
boost.ai
boost.ai
Zowie
getzowie.comSide by side
| Figure | boost.ai | Zowie |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 0 |
| Spec score · AI Agents for Customer Support Software | 7.8 (#9) | 7.1 (#18) |
| Spec score · Customer Service Automation Software | 7.7 (#9) | 7.1 (#14) |
| Spec score · AI Customer Service Agents | 7.7 (#22) | 7.1 (#36) |
| Spec score · Chatbot Builders | 7.7 (#173) | 7.9 (#140) |
| Headquarters | A 2021 company announcement says boost.ai was headquartered in Stavanger, Norway. | 8 The Green, Dover, DE 19901, USA |
| Human handoff | Agents can hand conversations to human staff with the conversation context and transcript. | Yes |
| Integrations | The integrations page groups connections into communication channels, contact center, authentication, utility, and voice categories. | Zowie lists Shopify, Magento, BigCommerce, WooCommerce, Klaviyo, Zendesk, Salesforce, Freshdesk, and other commerce and service systems among its integrations. |
| Product | boost.ai is a no-code conversational AI platform for automating customer service and internal support. | Zowie describes itself as an AI agent platform for building, deploying, and monitoring customer-facing agents. |
| Security | The security page lists segregated single-tenant environments, encryption in transit and at rest, two-factor authentication, SSO, IP allowlisting, and penetration testing. | The Trust Center lists SOC 2, GDPR, CCPA, HIPAA, the Digital Operational Resilience Act, and AWS Foundational Technical Review. |
In their own words
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support. Its no-code conversation builder creates flows without coding, while a hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, and multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Tools simulate interactions, test voice calls, track KPIs, and analyze conversations. Chat features include proactive campaigns, built-in human chat, and analytics with ratings, tags, and filters. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai, founded in Norway in 2016 and headquartered in Sandnes, serves regulated industries. Pricing is available on request and no free plan is listed.
Zowie
Zowie is a platform for building, deploying and monitoring customer-facing AI agents, with capabilities for support, claims, conversational banking and commerce. Agent Studio combines deterministic Flows, goal-driven Playbooks and Knowledge retrieval. The Orchestrator classifies customer intent, assigns an agent, adapts replies to the channel and logs decisions. Agents can operate across website widgets, mobile apps, email, phone, Facebook Messenger, Instagram Direct, WhatsApp and Viber, with human handoff, voice, multilingual support and workflow actions. Agent Connect connects in-house agents, third-party vendors and human teams through REST API, A2A or SDKs. Supervisor scores conversations, while Traces records decision reasoning and routing activity. Deployment options include managed cloud, private cloud and on-premises; air-gapped deployment is available for on-premises. The platform lists integrations including Shopify, Magento, BigCommerce, WooCommerce, Klaviyo, Zendesk, Salesforce and Freshdesk. Zowie describes the platform as built for enterprises across industries including banking, fintech, telecommunications, insurance, retail and commerce, logistics and healthcare. Pricing is on request, with fees set in an Order Form.