Botpress vs Desku AI Chatbot Builder
Botpress
botpress.com
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Botpress | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $150/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Chatbot Builders | 8.9 (#17) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Privacy | Botpress says it adheres to GDPR, participates in an EU Data Protection Representative Program and uses organizational, physical and technical measures to protect personal data. | Desku's privacy policy says it does not sell personal data and references GDPR and CCPA/CPRA rights, but its legal entity field remains an unfilled placeholder. |
| Paid from | 150 | 39 |
| Support | The Free plan includes community support through Discord, documentation, Botpress Academy and YouTube, while Plus includes technical support through live chat. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual builder | Botpress Studio provides a visual development environment with drag-and-drop conversation flows, branching logic and multi-step automations. | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Botpress
Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows. Botpress Studio provides a visual environment for designing conversation flows, branching logic, and multi-step automations. Its Autonomous Engine uses language-model reasoning and structured logic to select actions, run workflows, and connect to APIs and external systems. Teams can add documents, websites, spreadsheets, and CSVs to Knowledge Bases, while Tables store structured data across sessions. Custom code actions, bespoke integrations, multiple LLM configurations, and API access support tailored development. Integrations include channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, and Stripe; a bot can have up to 30 installed integrations. Botpress Cloud is a managed web application and the recommended platform for new development. Self-hosted or locally installed v12 versions are sunset and unavailable for new deployments. The Free plan costs nothing and includes 25 conversations, 3 seats, and 3 AI agents. Plus costs $150 a month billed annually and includes 250 conversations per month; Team costs $750 a month billed annually and includes 1,500 conversations per month.
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.