Botpress vs Parloa
Botpress
botpress.com
Parloa
parloa.comSide by side
| Figure | Botpress | Parloa |
|---|---|---|
| Price from | $150/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Enterprise AI Chatbots Software | 8.8 (#3) | 6.9 (#15) |
| Spec score · Conversational AI Platforms | 8.8 (#6) | 7.0 (#35) |
| Human handoff | Yes | Parloa supports escalation to a human with the conversation transcript and context attached through integrations such as Zendesk and Salesforce Service Cloud. |
| Integrations | The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs. | Parloa says it offers more than 50 production-tested native integrations and lists connections including Salesforce, Zendesk, ServiceNow, SAP, OpenAI, Anthropic, and Google Gemini. |
Plans
In their own words
Botpress
Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows. Botpress Studio provides a visual environment for designing conversation flows, branching logic, and multi-step automations. Its Autonomous Engine uses language-model reasoning and structured logic to select actions, run workflows, and connect to APIs and external systems. Teams can add documents, websites, spreadsheets, and CSVs to Knowledge Bases, while Tables store structured data across sessions. Custom code actions, bespoke integrations, multiple LLM configurations, and API access support tailored development. Integrations include channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, and Stripe; a bot can have up to 30 installed integrations. Botpress Cloud is a managed web application and the recommended platform for new development. Self-hosted or locally installed v12 versions are sunset and unavailable for new deployments. The Free plan costs nothing and includes 25 conversations, 3 seats, and 3 AI agents. Plus costs $150 a month billed annually and includes 250 conversations per month; Team costs $750 a month billed annually and includes 1,500 conversations per month.