| Price from | ₹1,999/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · WhatsApp Customer Service Software | 8.2 (#12) | 7.3 (#28) |
| Headquarters | HSR Layout, Bengaluru, Karnataka, India | Ahmedabad, India |
| Integrations | BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension. | The maker documents connections to Meta’s WhatsApp Cloud API and Razorpay billing, and says automations can call a customer’s own API. |
| Security | BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls. | WBIZ says it enforces workspace isolation server-side, encrypts secrets at rest, uses HMAC-signed webhooks and keeps an audit log on by default. |
| Support | Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately. | The maker lists [email protected] and says support replies within 24 hours, usually faster. |
