WBIZ
wbiz.in
Spec sheet
- Product
- WBIZ combines a WhatsApp shared inbox, automations, an AI agent, campaigns, native calling and a developer API in one workspace on Meta’s official WhatsApp Cloud API.Read 9 Oct 2026 · wbiz.in
- Audience
- WBIZ describes its target customers as Indian businesses and global teams selling into India, including shared-phone teams, agencies, D2C brands and SaaS teams.Read 9 Oct 2026 · wbiz.in
- Integrations
- The maker documents connections to Meta’s WhatsApp Cloud API and Razorpay billing, and says automations can call a customer’s own API.Read 9 Oct 2026 · wbiz.in
- Security
- WBIZ says it enforces workspace isolation server-side, encrypts secrets at rest, uses HMAC-signed webhooks and keeps an audit log on by default.Read 9 Oct 2026 · wbiz.in
- Privacy
- WBIZ’s privacy policy says it does not sell personal information and supports access, correction, export and deletion requests.Read 9 Oct 2026 · wbiz.in
- Support
- The maker lists [email protected] and says support replies within 24 hours, usually faster.Read 9 Oct 2026 · wbiz.in
- Headquarters
- Ahmedabad, IndiaRead 28 Sep 2026 · wbiz.in
- AI agent
- The Meta-hosted WhatsApp AI agent can use FAQs, files and a website as knowledge sources and hand a conversation to a human.Read 9 Oct 2026 · wbiz.in
- Automation
- The no-code automation builder supports triggers, conditional branches, human handoff and calls to a customer's own API.Read 9 Oct 2026 · wbiz.in
- Campaigns
- Broadcast campaigns use approved templates, audience segments, delivery analytics and reply-aware follow-up drips.Read 9 Oct 2026 · wbiz.in
- Developer API
- WBIZ provides a REST API for messages, contacts and campaigns, with scoped keys, an in-app playground and signed webhooks; rate limits vary by plan.Read 9 Oct 2026 · wbiz.in
- Inbox
- The shared inbox supports automatic chat assignment, conversation deadlines, private notes, quick replies, roles and an audit log.Read 9 Oct 2026 · wbiz.in
- Platform fees
- WBIZ says it charges a flat platform fee and adds no markup to Meta conversation fees, which Meta bills separately.Read 9 Oct 2026 · wbiz.in
Plans and prices
Free Free No expiry · shared inbox · contacts · templates · no card to start Read 9 Oct 2026 · wbiz.in
Where Specifiction places it
- WhatsApp Customer Service Software#28 of 347.3