BPAI vs Whelp
BPAI
bpai.in
Whelp
whelp.coSide by side
| Figure | BPAI | Whelp |
|---|---|---|
| Price from | ₹1,999/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 5 |
| Spec score · WhatsApp Customer Service Software | 8.2 (#12) | 8.7 (#8) |
| Headquarters | HSR Layout, Bengaluru, Karnataka, India | New York, United States |
| Integrations | BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension. | Official integrations include Facebook, Instagram, WhatsApp, Telegram, Twilio, Shopify, Stripe, LINE, Viber, Salesforce, Webex, email, LiveChat and Amazon Connect. |
| Security | BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls. | Whelp says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. |
| Support | Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately. | The Advanced plan includes 24/7 support by live chat and email, while Premium includes dedicated onboarding. |
Plans
Whelp
- FreeFree
- Standard$29 a month
- Advanced$79 a month
- FreeFree
- PremiumPriced on request
In their own words
Whelp
Whelp is a conversational customer support platform that combines AI agents with human support across customer channels. Its shared inbox brings WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram into one workspace, alongside a unified customer profile and conversation history. AI agents learn from help center content, policies and catalogs; they can look up orders, bookings and accounts, then hand conversations to people with context. Listed channels also include LINE and Viber, and integrations include services such as Shopify, Stripe, Salesforce, Webex and Amazon Connect. Agents can use Whelp in a browser or through iOS and Android apps. The company says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. Every plan includes unlimited conversations, though Meta bills WhatsApp Business Platform conversation fees separately. The Free plan has one seat. Standard costs $29 a month per seat, and Advanced costs $79 a month per seat.