Brevo Conversations vs Buttondown
Brevo Conversations
brevo.com
Buttondown
buttondown.comSide by side
| Figure | Brevo Conversations | Buttondown |
|---|---|---|
| Price from | $15/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Email Marketing Software | 9.3 (#1) | 9.1 (#6) |
| Spec score · Email marketing tools | 8.5 (#49) | 8.9 (#20) |
| Founded | 2012 | 2017 |
| Free plan | Yes | Yes |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The integrations directory lists services including Stripe, Zapier, WordPress, Ghost, Discord, Mastodon, Bluesky, LinkedIn, Medium, YouTube, Spotify and many others. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.0 out of 5 from 1 review |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.8 out of 5 from 114 reviews |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 3.2 out of 5 from 1 review |
| REST API | Brevo documents REST endpoints for programmatically sending, retrieving and managing Conversations messages. | The API exposes subscriber, email, automation and paid-subscription operations and is intended to cover actions available in the web app. |
| SDKs | Brevo publishes official SDKs with API coverage for Node.js, Python and PHP, and its GitHub organization also lists Go, Ruby and C# clients. | Buttondown says it does not maintain official language SDKs and recommends generating clients from its OpenAPI specification. |
| Webhooks | Conversation webhooks report events such as conversation starts and include visitor, agent, message, consent and originating-page data. | Webhooks send event requests to public endpoints and can use HMAC-SHA256 signatures in an X-Buttondown-Signature header. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
Buttondown
- FreeFree
- Paid tier$9 a month
- FreeFree
- Basic$9 a month
- Standard$29 a month
- Professional$79 a month
- Advanced$139 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.
Buttondown
Buttondown has no write-up on Specifiction yet; its figures are above.