Brevo Conversations vs Echobox Email
Brevo Conversations
brevo.com
Echobox Email
echobox.comSide by side
| Figure | Brevo Conversations | Echobox Email |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Email Marketing Software | 9.3 (#1) | 8.0 (#94) |
| Spec score · Email marketing tools | 8.5 (#49) | 7.4 (#151) |
| Company identity | Brevo was founded in 2012 and is headquartered in Paris, according to its LinkedIn company profile. | LinkedIn lists Echobox as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in London. |
| Founded | 2012 | 2013 |
| Funding news | Brevo announced a €500 million financing round on December 4, 2025, with General Atlantic and Oakley Capital joining its shareholders. | TechCrunch reported on 4 July 2016 that Echobox raised $3.4 million led by Mangrove Capital Partners with LocalGlobe participating. |
| Headquarters | Paris, France | London, United Kingdom |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Echobox supports subscriber-data synchronization with external systems such as a CRM or CDP using APIs and campaign webhooks. |
| Legal entity | The French company is registered as Brevo (formerly Sendinblue), a Paris SASU with SIREN 498019298. | Echobox Ltd is active UK private company 08115900, incorporated on 22 June 2012 at 107 Cheapside, London. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.4 out of 5 from 5 reviews. |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.7 out of 5 from 101 reviews. |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | Echobox Email is a publisher-focused email service for creating, personalizing and sending newsletters. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.
Echobox Email
Echobox Email has no write-up on Specifiction yet; its figures are above.