Echobox Email

Spec sheet

What it does

Echobox Email is a publisher-focused email service for creating, personalizing and sending newsletters.Read 15 Oct 2026 · echobox.com

Product

Echobox Email is a publisher-focused email service for creating, personalizing, and sending newsletters.Read 11 Oct 2026 · echobox.com

Audience

Echobox describes the product as built for news, radio, TV, digital-first, hybrid, international, national, and local publishers.Read 11 Oct 2026 · echobox.com

Integrations

Echobox supports subscriber-data synchronization with external systems such as a CRM or CDP using APIs and campaign webhooks.Read 11 Oct 2026 · help.echobox.com

Security

The data-processing agreement commits Echobox to risk-appropriate technical and organizational measures under GDPR Article 32.Read 15 Oct 2026 · echobox.com

Support

Echobox directs customers to contact Support for help with data connector setup and reporting options.Read 11 Oct 2026 · help.echobox.com

Headquarters

London, United KingdomRead 28 Sep 2026 · echobox.com

Founded

2013Read 28 Sep 2026 · echobox.com

Analytics

Customers can access analytics through a BigQuery data connector, recurring CSV exports, or an Analytics REST API; the API is available for an additional fee.Read 11 Oct 2026 · help.echobox.com

Analytics integration

A read-only BigQuery connector exposes email edition and subscriber-event data for Looker, Tableau, Power BI, Metabase and Google Data Studio.Read 15 Oct 2026 · help.echobox.com

API authentication

Users create refresh-token secrets that are exchanged for short-lived Client Service Tokens, with the client ID and token shown only once.Read 15 Oct 2026 · help.echobox.com

API integration limit

Zapier and Make cannot natively use Echobox Client Service Tokens, so middleware is required.Read 15 Oct 2026 · help.echobox.com

API limitation

Per-recipient article personalization is unavailable when sending through the API.Read 15 Oct 2026 · help.echobox.com

API sending

The API provides separate schedule-edition and transactional-email sending methods.Read 15 Oct 2026 · help.echobox.com

Automation

The product automates newsletter edition building and scheduling and claims an 85% reduction in manual work.Read 15 Oct 2026 · echobox.com

Build speed

Echobox claims a newsletter can be built in 30 seconds.Read 15 Oct 2026 · echobox.com

Company identity

LinkedIn lists Echobox as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in London.Read 15 Oct 2026 · linkedin.com

Content feeds

Help documentation supports RSS feeds and sitemaps; sitemap imports are limited to the first 3,000 items and feeds are polled about every 60 seconds.Read 15 Oct 2026 · help.echobox.com

Continuous learning

The system says it continuously learns from audience behavior to adjust newsletter decisions.Read 15 Oct 2026 · echobox.com

Data residency

The DPA restricts transfers outside the UK and EEA to adequacy decisions or approved standard contractual clauses.Read 15 Oct 2026 · echobox.com

Data transfers

The DPA says customer personal data is transferred outside the UK or EEA only under specified adequacy or approved transfer safeguards.Read 11 Oct 2026 · echobox.com

Documentation

The help center includes email onboarding, campaign automation, a glossary, a mastering guide and API-access instructions.Read 15 Oct 2026 · help.echobox.com

Funding news

TechCrunch reported on 4 July 2016 that Echobox raised $3.4 million led by Mangrove Capital Partners with LocalGlobe participating.Read 15 Oct 2026 · techcrunch.com

Legal entity

Echobox Ltd is active UK private company 08115900, incorporated on 22 June 2012 at 107 Cheapside, London.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Licence

Terms grant temporary, non-exclusive, non-transferable service access and prohibit copying, downloading, reverse engineering or redistribution.Read 15 Oct 2026 · echobox.com

Limit: analytics and scheduling

GetApp review summaries mention less detailed analytics, platform-specific customization limits and occasional scheduling issues.Read 15 Oct 2026 · getapp.com

Limit: reporting and templates

G2 reviewers mention inflexible custom reports or exports and a desire for more templates and features.Read 15 Oct 2026 · g2.com

Performance claim

Echobox claims average increases of 40% in open rate and 28% in click rate.Read 15 Oct 2026 · echobox.com

Personalization

Audience signals from across Echobox are used for story selection and send-time decisions for individual subscribers.Read 15 Oct 2026 · echobox.com

Praise: usability and support

G2 reviewers repeatedly praise easy setup, a clear interface, time savings, AI scheduling and responsive support.Read 15 Oct 2026 · g2.com

Praise: workflow automation

GetApp reviewers describe automated distribution, scheduling and centralized publishing as major time savers.Read 15 Oct 2026 · getapp.com

Pricing

Echobox lists modular pricing based on use case and invites prospective customers to request a quote.Read 11 Oct 2026 · echobox.com

Public repositories

Echobox's GitHub organization publishes a Java LinkedIn API client and other libraries, but no public Echobox Email SDK is listed.Read 15 Oct 2026 · github.com

Rating on Capterra

4.7 out of 5 from 101 reviews.Read 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 5 reviews.Read 15 Oct 2026 · g2.com

Rating on GetApp

4.7 out of 5 from 101 reviews.Read 15 Oct 2026 · getapp.com

Rating on Software Advice

4.7 out of 5 from 100 ratings.Read 15 Oct 2026 · softwareadvice.com

Self-hosting

The service is delivered through Echobox's website and the terms provide no self-hosting right.Read 15 Oct 2026 · echobox.com

Standalone use

Email can be used alone but Echobox says it works best with Social, Benchmarks, Realtime, Analytics and Studio.Read 15 Oct 2026 · echobox.com

Subscriber synchronization

Subscriber data can move bidirectionally with external CRM or CDP systems through webhooks and API endpoints.Read 15 Oct 2026 · help.echobox.com

Support terms

Terms promise reasonable support efforts during UK business hours on weekdays and disclaim uninterrupted or error-free service.Read 15 Oct 2026 · echobox.com

Video integrations

MRSS video feeds support JW Player, Brightcove and Kaltura, while authentication-protected feeds are unsupported.Read 15 Oct 2026 · help.echobox.com

Webhook events

Documented webhook events include subscribe, unsubscribe, open, click, hard bounce and complaint.Read 15 Oct 2026 · help.echobox.com

Plans and prices

Every Echobox Email plan and price →

Where Specifiction places it

• Email Marketing Software#94 of 1878.0
• Newsletter Platforms#16 of 308.1
• Email marketing tools#151 of 1877.4