Brevo Conversations vs Encharge
Brevo Conversations
brevo.com
Encharge
encharge.ioSide by side
| Figure | Brevo Conversations | Encharge |
|---|---|---|
| Price from | $15/mo | $79/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Email Marketing Software | 9.3 (#1) | 8.8 (#18) |
| Spec score · Marketing Automation Software | 8.6 (#22) | 8.6 (#20) |
| Spec score · Email marketing tools | 8.5 (#49) | 8.7 (#30) |
| Free plan | Yes | No |
| Headquarters | Paris, France | Miami, Florida, United States |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Official integrations include Stripe, Chargebee, Salesforce, HubSpot, Segment, Shopify, WooCommerce, Calendly, Typeform, Slack, Intercom, Mailchimp, Facebook Ads, Google Sheets and others. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.7 out of 5 from 373 reviews |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.9 out of 5 from 297 reviews |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 4.5 out of 5 from 268 reviews |
| Rating on TrustRadius | 8.5 out of 10 from 351 reviews and ratings. | No overall score; 2 reviews and ratings |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | Encharge is hosted marketing automation for SaaS and digital businesses, sending behavior-based messages across customer journeys. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.