Brevo Conversations vs Mailchimp
Brevo Conversations
brevo.com
Mailchimp
mailchimp.comSide by side
| Figure | Brevo Conversations | Mailchimp |
|---|---|---|
| Price from | $15/mo | $13/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Email Marketing Software | 9.3 (#1) | 9.0 (#11) |
| Spec score · Marketing Automation Software | 8.6 (#22) | 9.3 (#2) |
| Spec score · Email marketing tools | 8.5 (#49) | 9.4 (#2) |
| Founded | 2012 | 2001 |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Atlanta, USA |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Mailchimp advertises more than 300 integrations, including Shopify, WooCommerce, Canva, Zapier, Salesforce, WordPress, Stripe and QuickBooks Online. |
| Rating on Apple App Store | 3.4 out of 5 from 8 ratings. | 4.9 out of 5 from 52K ratings |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.3 out of 5 from 18,430 reviews |
| Rating on Google Play | 3.2 out of 5 from 132 reviews. | 4.7 out of 5 from 24.1K reviews |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 2.5 out of 5 from 1,522 reviews |
| Rating on TrustRadius | 8.5 out of 10 from 351 reviews and ratings. | 8.4 out of 10 from 2,886 reviews and ratings |
| SDKs | Brevo publishes official SDKs with API coverage for Node.js, Python and PHP, and its GitHub organization also lists Go, Ruby and C# clients. | Official client libraries cover TypeScript, Python, Go, Java, C#, PHP, Ruby, Swift and Rust; mobile SDKs target iOS and Android. |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | Mailchimp is an email and marketing-automation platform for growing businesses, combining email, social, landing pages, advertising and AI recommendations. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
Mailchimp
- FreeFree
- FreeFree
- Essentials$13 a month
- Standard$20 a month
- Premium$350 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.