Brevo Conversations vs SimplyChat
Brevo Conversations
brevo.comSimplyChat
simplychat.ioSide by side
| Figure | Brevo Conversations | SimplyChat |
|---|---|---|
| Price from | $15/mo | $29.99/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Live chat software | 9.3 (#6) | 6.8 (#93) |
| Security and privacy | Brevo says archived personal data is encrypted, stored separately, purged after retention periods and covered by GDPR breach notification commitments within 72 hours of detection. | The site states that messages are encrypted with TLS 1.3 in transit and AES-256 at rest, and that visitor data is stored in US or EU regional clusters depending on the workspace. |
| Visitor tracking | Yes | The dashboard shows visitors’ current pages, referral and UTM details, page history, device, browser, operating system, country, and city. |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | SimplyChat provides a website chat widget with real-time visitor tracking and live conversations between visitors and support or sales agents. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.
SimplyChat
SimplyChat has no write-up on Specifiction yet; its figures are above.