SimplyChat

Spec sheet

What it does

SimplyChat provides a website chat widget with real-time visitor tracking and live conversations between visitors and support or sales agents.Read 12 Oct 2026 · simplychat.io

Intended users

The site presents SimplyChat for modern businesses and teams, including Shopify stores, SaaS businesses, ecommerce stores, agencies, and small businesses.Read 12 Oct 2026 · simplychat.io

Support

Priority support is included with the listed plan.Read 12 Oct 2026 · simplychat.io

Co-browse

Agents can view an active visitor’s browser in view-only mode, with password and payment fields automatically masked.Read 12 Oct 2026 · simplychat.io

Integrations and compatibility

The site lists Shopify, WordPress, WooCommerce, Next.js, Squarespace, Webflow, Wix, and plain HTML among supported platforms.Read 12 Oct 2026 · simplychat.io

Limits

The site describes one plan with unlimited websites and agents and says it has no usage caps or add-ons.Read 12 Oct 2026 · simplychat.io

Privacy controls

The site says SimplyChat supports cookie consent prompts, data deletion requests, and a Data Processing Agreement, and does not sell visitor data or train on messages.Read 12 Oct 2026 · simplychat.io

Proactive chat

Agents can message an active visitor with one click, and automatic triggers can be based on page, time on site, or scroll depth.Read 12 Oct 2026 · simplychat.io

Security and privacy

The site states that messages are encrypted with TLS 1.3 in transit and AES-256 at rest, and that visitor data is stored in US or EU regional clusters depending on the workspace.Read 12 Oct 2026 · simplychat.io

Team inbox

SimplyChat supports multi-agent routing and assignment, department-level routing rules, conversation history, and resolve and reopen workflows.Read 12 Oct 2026 · simplychat.io

Visitor tracking

The dashboard shows visitors’ current pages, referral and UTM details, page history, device, browser, operating system, country, and city.Read 12 Oct 2026 · simplychat.io

Widget

The chat widget installs with a script tag, loads asynchronously, weighs under 30KB gzipped, and supports customization of color, position, shape, welcome message, agent name, and avatar.Read 12 Oct 2026 · simplychat.io

Plans and prices

Every SimplyChat plan and price →

Where Specifiction places it

• Live chat software#93 of 946.8