BrightLocal Reputation Manager vs Reviewgrower
BrightLocal Reputation Manager
brightlocal.com
Reviewgrower
reviewgrower.comSide by side
| Figure | BrightLocal Reputation Manager | Reviewgrower |
|---|---|---|
| Price from | $41/mo | $30.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 11 |
| Spec score · Local Marketing Software | 8.5 (#3) | 8.6 (#2) |
| Spec score · Online Reputation Management Software | 8.4 (#17) | 8.7 (#8) |
| Free plan | No | Yes |
| Included locations | 1 | 1 |
| Purpose | Reputation Manager gathers customer reviews, helps businesses request feedback, monitors mentions across more than 80 sites, and lets users showcase reviews on their websites. | Reviewgrower helps businesses monitor, collect, analyze, and respond to online reviews across review sites and social media. |
| Review monitoring | The product brings reviews into one place, sends new-review notifications, provides reports, and offers real-time negative-feedback alerts for reviews on 80+ niche sites. | The service tracks reviews from multiple sources in one dashboard and supports analysis and export. |
| Support | BrightLocal describes its support as human and expert, with a global team available around the clock. | The pricing page lists a self-serve knowledge base on paid plans and priority support on Grow and Scale. |
Plans
BrightLocal Reputation Manager
- Grow$65 a month
- Track$41 a month
- Manage$54 a month
Reviewgrower
- FreeFree
- Lite$37 a month
- Grow$77 a month
- Scale$97 a month
- Agency & Resellers$199 a month
- FreeFree
- Agencies & Resellers$199 a month
- Lite$370 a year
- Grow$770 a year
- Scale$970 a year
In their own words
BrightLocal Reputation Manager
BrightLocal Reputation Manager helps businesses collect, monitor, answer, and display customer reviews. It gathers reviews from more than 80 sites, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, OpenTable, Yellow Pages, BBB.org, Foursquare, and industry-specific platforms. Users receive new-review notifications, reports, and real-time alerts about negative feedback. Review invitations can go out through branded email, SMS, QR codes, or in-store campaigns, with automation available. Users can answer Google and Facebook reviews in BrightLocal; for other sites, it provides a link to the listing. Dashboard AI assistance can draft replies, and customizable review widgets can be added to websites without coding. The Grow plan covers one location and includes monitoring, responses, requests by email, SMS and in-store campaigns, and a website widget. It costs $65 a month billed monthly, or $584 USD billed annually ($49 / mo). The paid service has no free plan, but offers a 14-day full-access trial without a credit card. SMS requests use credits, and in-app replies to Google and Facebook reviews are limited to 350 characters.
Reviewgrower
Reviewgrower helps businesses monitor, collect, analyze and respond to online reviews across review sites and social media. Users can automate review request campaigns with built-in or custom templates, then choose among three AI-generated response suggestions. Monitoring sources named include Google Business Profile, Yelp, Facebook, BBB, Citysearch and Foursquare, with more than 80 platforms available to choose from. A shared inbox gathers review requests, private feedback and SMS replies into a customer interaction timeline. Businesses can customize review designs, link social accounts and set how often reviews are shared. The free plan covers one location, three review profiles, one user, a review widget, 100 monthly grid rank tracker credits and five monthly video reviews; it also has limited email. Paid plans start at $37 a month. Reviewgrower also describes white-label tools for agencies managing client reputation services under their own brand, with custom branding and related options on eligible plans. Platforms are API and web, and a free trial is listed.