Broadly Reputation vs Localyser
Broadly Reputation
broadly.com
Localyser
localyser.comSide by side
| Figure | Broadly Reputation | Localyser |
|---|---|---|
| Price from | $79/mo | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Restaurant Review Management Software | 8.3 (#7) | 8.0 (#11) |
| Headquarters | Boca Raton, Florida, United States | Montreal, Canada; Dubai, UAE |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | The integrations page lists connections including Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook. |
| Purpose | Reputation AI helps businesses collect more reviews, respond faster, and understand customer feedback from one place. | Localyser brings reviews, messages, and surveys across business locations into one dashboard and uses AI to help teams respond and improve operations. |
| Security | Broadly says it uses commercially reasonable technical, administrative, and organizational measures to protect personal information. | The privacy policy says Localyser uses physical, electronic, and administrative measures designed to protect personal information and limits access based on business need. |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | The pricing page lists email, phone, and video conferencing support, with higher plans offering quarterly consultation or priority support. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
Localyser
Localyser brings reviews, messages, and surveys from multiple business locations into one web dashboard. Its AI can send personalized replies to positive reviews and turn negative reviews into tickets routed to a manager or support team member. AI insights analyze sentiment and trends and compare performance across locations. Listed integrations include Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook; it can also connect CRM data with Mailchimp and ActiveCampaign and create tickets in Jira and Zendesk. Localyser says it supports all languages, translates reviews into a primary language, and lets teams reply in the original review language. Plans include unlimited users. The Mid package costs $49 a month per location, with the price decreasing based on location count; a free trial is available. Monthly and annual subscriptions have flexible cancellation terms. There is no setup fee, and the package includes a live training session. Localyser is designed for multi-unit restaurant brands and executive, operations, marketing, and customer support teams.