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SPECIFICTION
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Localyser

localyser.com

From $49/mo Free trial Web
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Spec score 8.0 #11 of 27 in Restaurant Review Management Software

What it is

Localyser brings reviews, messages, and surveys from multiple business locations into one web dashboard. Its AI can send personalized replies to positive reviews and turn negative reviews into tickets routed to a manager or support team member. AI insights analyze sentiment and trends and compare performance across locations. Listed integrations include Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook; it can also connect CRM data with Mailchimp and ActiveCampaign and create tickets in Jira and Zendesk. Localyser says it supports all languages, translates reviews into a primary language, and lets teams reply in the original review language. Plans include unlimited users. The Mid package costs $49 a month per location, with the price decreasing based on location count; a free trial is available. Monthly and annual subscriptions have flexible cancellation terms. There is no setup fee, and the package includes a live training session. Localyser is designed for multi-unit restaurant brands and executive, operations, marketing, and customer support teams.

Spec sheet

Purpose
Localyser brings reviews, messages, and surveys across business locations into one dashboard and uses AI to help teams respond and improve operations.Read 2 Oct 2026 · localyser.com
Intended users
Localyser describes the product as designed for multi-unit restaurant brands and teams in executive, operations, marketing, and customer support roles.Read 2 Oct 2026 · localyser.com
Integrations
The integrations page lists connections including Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook.Read 2 Oct 2026 · localyser.com
Security
The privacy policy says Localyser uses physical, electronic, and administrative measures designed to protect personal information and limits access based on business need.Read 2 Oct 2026 · localyser.com
Support
The pricing page lists email, phone, and video conferencing support, with higher plans offering quarterly consultation or priority support.Read 2 Oct 2026 · localyser.com
Headquarters
Montreal, Canada; Dubai, UAERead 28 Sep 2026 · localyser.com
AI replies
It can automatically send personalized AI responses to positive reviews.Read 2 Oct 2026 · localyser.com
Analytics
Its AI insights analyze sentiment and trends and compare performance by location.Read 2 Oct 2026 · localyser.com
Company history
The company’s about page says Localyser began in 2016, founded after Tarik Qahawish identified a review management problem for restaurants.Read 2 Oct 2026 · localyser.com
Complaint handling
Negative reviews can be converted into tickets routed to a manager or support team member.Read 2 Oct 2026 · localyser.com
Contract terms
The demo page says monthly and annual subscriptions are available with flexible cancellation terms.Read 2 Oct 2026 · localyser.com
Languages
Localyser says it supports all languages, automatically translates reviews into a primary language, and allows replies in the review’s original language.Read 2 Oct 2026 · localyser.com
Other tools
The demo page says Localyser can connect CRM data with Mailchimp and ActiveCampaign and create support tickets in Jira and Zendesk.Read 2 Oct 2026 · localyser.com
Setup
The pricing page says there is no setup fee and includes a live training session for team members.Read 2 Oct 2026 · localyser.com
User limits
The pricing page says plans include unlimited team users and there is no limit on the number of users added.Read 2 Oct 2026 · localyser.com

Plans and prices

Mid package $49 a month per location per month Unlimited users · price drops based on number of locations Read 2 Oct 2026 · localyser.com

Every Localyser plan and price →

Strong points and limits

Strong points

  • Combines reviews, messages, and surveys across locations
  • AI can reply to positive reviews
  • Negative reviews can become routed tickets
  • Plans include unlimited team users

Limits

  • Mid package costs $49 a month per location
  • Listed integrations may not cover every service a team uses

Who it suits

Localyser is intended for multi-unit restaurant brands and their executive, operations, marketing, and customer support teams. It may suit teams coordinating customer feedback across locations.

Verdict

Localyser combines review management, ticket routing, and location-level insights in one dashboard. The listed Mid package is priced per location, while team-user limits are unlimited.

Where Specifiction places it

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