Broadly Reputation vs REVIEWS.io
Broadly Reputation
broadly.com
REVIEWS.io
reviews.ioSide by side
| Figure | Broadly Reputation | REVIEWS.io |
|---|---|---|
| Price from | $79/mo | A$29/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Review Generation Software | 8.3 (#8) | 8.5 (#5) |
| Spec score · Online Reputation Management Software | 8.3 (#18) | 8.5 (#14) |
| Spec score · Review Management Software | 7.8 (#98) | 9.2 (#5) |
| Headquarters | Boca Raton, Florida, United States | Leicester, United Kingdom |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. |
| Request channels | email_and_sms | email_and_sms |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook,Yelp,and other popular sites | REVIEWS.io,Google Local,Trustpilot,ReviewCentre,Houzz,Check-a-Trade,Yelp,Yell.com,Yellow Pages,Cargurus,Cars.com,BBB,Salesforce,Highya,Etsy,TripAdvisor,ProductReview.com.au,Shopify App Store,Sitejabber,Idealo,Billiger.de,Trusted Shops,and custom third-party sites |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.