Broadly Reputation vs Yotpo Reviews
Broadly Reputation
broadly.com
Yotpo Reviews
yotpo.comSide by side
| Figure | Broadly Reputation | Yotpo Reviews |
|---|---|---|
| Price from | $79/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Review Generation Software | 8.3 (#8) | 8.4 (#7) |
| Spec score · Review Management Software | 7.8 (#98) | 9.3 (#1) |
| Headquarters | Boca Raton, Florida, United States | New York City, New York, United States |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Purpose | Reputation AI helps businesses collect more reviews, respond faster, and understand customer feedback from one place. | Yotpo Reviews collects customer product reviews, photos, and videos and displays this customer content to help shoppers make purchase decisions. |
| Security | Broadly says it uses commercially reasonable technical, administrative, and organizational measures to protect personal information. | Yotpo reports SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications and says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256 in AWS. |
| Paid from | 79 | 15 |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.