Broadvoice Cloud PBX vs BT Cloud Voice
Broadvoice Cloud PBX
broadvoice.comBT Cloud Voice
business.bt.comSide by side
| Figure | Broadvoice Cloud PBX | BT Cloud Voice |
|---|---|---|
| Price from | $10/mo | £10.52/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Unified Communications as a Service | 8.6 (#5) | 8.5 (#8) |
| Spec score · Business Phone Systems | 8.5 (#41) | 8.3 (#60) |
| Auto attendant | Yes | Yes |
| Business numbers | local | local |
| Call routing | custom | advanced |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | No |
| Support | The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission. | BT advertises a dedicated UK-based helpdesk available 24/7 for Cloud Voice customers. |
Plans
Broadvoice Cloud PBX
- Metered$10 a month
- Standard$18 a month
- Pro$23 a month
- Metered (b-hive Seat)$10 a month
- Standard (b-hive Seat)$18 a month
- Pro (b-hive Seat)$23 a month
BT Cloud Voice
- Basic£10.52 a month
- Connect£13.74 a month
- Collaborate£20.09 a month
In their own words
Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.
BT Cloud Voice
BT Cloud Voice has no write-up on Specifiction yet; its figures are above.