Broadvoice Cloud PBX vs KataTelecom Cloud PBX
Broadvoice Cloud PBX
broadvoice.comKataTelecom Cloud PBX
katatelecom.comSide by side
| Figure | Broadvoice Cloud PBX | KataTelecom Cloud PBX |
|---|---|---|
| Price from | $10/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Business Phone Systems | 8.5 (#41) | 7.5 (#141) |
| Spec score · Cloud PBX Software | 8.6 (#8) | 7.8 (#17) |
| Auto attendant | Yes | Yes |
| Business numbers | local | multiple |
| Call routing | custom | The service provides internal extensions, automatic voice menus, call queues, call recording, and statistics and reports. |
| Company | Broadvoice says it provides cloud communications and AI-powered customer-experience technology for businesses. | KataTelecom is a B2B voice platform operated by Estonian company Teliphone Systems OÜ, and its service history began in 2011. |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2006 | 2011 |
| Free plan | No | Plan availability depends on the selected number and configuration, and customers are advised to confirm inclusions before activation. |
| Headquarters | Northridge, California, United States | Tallinn, Estonia |
| Product | Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware. | Cloud PBX is a hosted business phone system with extensions, IVR, call recording and queues, managed from one web panel. |
| Support | The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission. | Technical support requests are accepted and monitored by email 24/7; phone and chat are staffed Monday through Friday from 09:00 to 20:00 Tallinn time. |
Plans
Broadvoice Cloud PBX
- Metered$10 a month
- Standard$18 a month
- Pro$23 a month
- Metered (b-hive Seat)$10 a month
- Standard (b-hive Seat)$18 a month
- Pro (b-hive Seat)$23 a month
In their own words
Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.
KataTelecom Cloud PBX
KataTelecom Cloud PBX has no write-up on Specifiction yet; its figures are above.