Broadvoice Cloud PBX vs Zoom Workplace

Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.

Zoom Workplace brings meetings and collaboration tools together across web, desktop, mobile, and browser extension platforms. Listed meeting features include screen sharing, breakout rooms, and recording. Workplace Basic is free for one user and allows up to 100 participants, with group meetings of three or more limited to 40 minutes. Basic also lists 10 shared documents, three editable boards, and five videos of up to two minutes each. Workplace Pro costs $15.99 a month when billed monthly, for one to nine users. It allows meetings up to 30 hours and includes 10 GB of cloud recording storage per license, unlimited videos, and unlimited document sharing. AI Companion is included with paid services at no additional cost; account owners and administrators control whether its features are enabled. Listed integrations include Microsoft, ServiceNow, Google, Oracle, Salesforce, Atlassian, Google Calendar, Zapier, Zendesk, and Outlook. Pro also includes premium apps for one year, with terms applying.